Help & Support

Reply
newcomer
Posts: 3
Registered: ‎27-08-2012

My whatsapp isn't working!

The phone is a Nokia 302, whatsapp works perfectly fine with wifi and the Internet seems to work on 3g as well when browsing yet whatsapp doesn't seem to connect...I have re installed the app and this doesn't seem to have done anything, any help?

 

Cheers!

Posts: 9,259
Kudos: 1,908
Best Answers: 1,385
Registered: ‎25-05-2012

Re: My whatsapp isn't working!

Try deleting the legacy proxy server address ("193.113.200.195") in your APN settings. This is known to cause problems with some apps.
Please remember to choose a 'BEST ANSWER' Where you received one & give a little KUDOS to those who helped :-)

Get a free giffgaff Sim
Posts: 59,968
Registered: ‎27-11-2009

Re: My whatsapp isn't working!

[ Edited ]
Yet without the proxy server in your settings
193.113.200.195
governor
Posts: 4,836
Registered: ‎24-12-2011

Re: My whatsapp isn't working!

delete the proxy address
Get a free giffgaff Sim
newcomer
Posts: 3
Registered: ‎27-08-2012

Re: My whatsapp isn't working!

how do i delete the proxy settings?

Posts: 13,512
Topics: 65
Kudos: 944
Best Answers: 457
Registered: ‎11-11-2010

Re: My whatsapp isn't working!

 

Try deleting proxy server address

Note: If someone has answered your question in 'Ask the community', please mark it as 'best answer’, then we know you're sorted
coach
Posts: 4,922
Registered: ‎27-04-2012

Re: My whatsapp isn't working!

I wondered why my friend hadn't been txting me on whatsapp for a couple of weeks and found it had un installed its self. Strange.
Get a free giffgaff Sim
motivator
Posts: 4,937
Registered: ‎11-01-2012

Re: My whatsapp isn't working!

Input internet settings again it happend to me aswell
Get a free giffgaff Sim
newcomer
Posts: 3
Registered: ‎27-08-2012

Re: My whatsapp isn't working!

none of these things have worked so far :smileysad:
newcomer
Posts: 14
Registered: ‎30-08-2012

Re: My whatsapp isn't working!

My whatsapp dont work ether :smileysad: