Help & Support

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newcomer
hornstinger
Posts: 7
Registered: ‎10-08-2011

NEED HELP! Samsung Galaxy S2 "Mobile network not available"

Hi there,

 

I've had great service for almost two weeks and as of yesterday I cannot make/receive txt or calls and everytime I do I get "Mobile network not available".

 

I have done nothing to my phone and is still in mint condition.

 

Please help!!

instructor
teddy77
Posts: 3,089
Registered: ‎09-09-2010

Re: NEED HELP! Samsung Galaxy S2 "Mobile network not available"

try taking the sim and battery out and then putting it back in ?

 

 

pathfinder
fanila
Posts: 2,568
Registered: ‎04-04-2011

Re: NEED HELP! Samsung Galaxy S2 "Mobile network not available"

the signal in your areamay be poor try rebooting your phone...gud luk m8
Get a free Giffgaff Sim
helper
flapjack1
Posts: 576
Registered: ‎05-04-2011

Re: NEED HELP! Samsung Galaxy S2 "Mobile network not available"

Try a full reboot of your phone.
alweb
Posts: 10,844
Topics: 36
Kudos: 1,103
Best Answers: 457
Registered: ‎25-01-2011

Re: NEED HELP! Samsung Galaxy S2 "Mobile network not available"

newcomer
hornstinger
Posts: 7
Registered: ‎10-08-2011

Re: NEED HELP! Samsung Galaxy S2 "Mobile network not available"

Reception is perfect. I live in central London.

Have also tried taking SIM and battery out aka "the poor man's reset" but didn't fix the problem.

flaxvert
Posts: 16,442
Kudos: 4,460
Best Answers: 1,177
Registered: ‎21-04-2011

Re: NEED HELP! Samsung Galaxy S2 "Mobile network not available"

Do you have access to another sim to wack in the phone to test?

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xan
vanguard
xan
Posts: 1,628
Registered: ‎05-07-2011

Re: NEED HELP! Samsung Galaxy S2 "Mobile network not available"

And do you have access to another phone to check the GG sim... If the sim is not working in another phone you may need your sim reprovisioning.. Contact an agent for a replacement sim

Contact an Agent - http://bit.ly/askagent
seer
woodyuk
Posts: 9,774
Registered: ‎05-01-2011

Re: NEED HELP! Samsung Galaxy S2 "Mobile network not available"

Where did you get the phone from?

 

the SGS2 hasn't been around very long and it's showing all the classic signs of being barred.

 

I hope I'm wrong but that's exactly what it'd do if the IMEI is blacklisted.

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newcomer
hornstinger
Posts: 7
Registered: ‎10-08-2011

Re: NEED HELP! Samsung Galaxy S2 "Mobile network not available"

Why would it be barred?