Reply
former giff-staffer
Posts: 2,824
Registered: ‎04-01-2010
Best Answer

Need your puk code?

Hi all,

 

You can now get to your puk code without having to ask an agent by following this link: http://giffgaff.com/support/puk

 

Make sure you're logged in on the site though!

 

Cheers,

 

Vincent

Follow me on Twitter: http://twitter.com/VincentBoon
novice
Posts: 1
Registered: ‎20-04-2010

Re: Need your puk code?

Does not work, click on the get my puk button produces a dead link!

Posts: 632
Topics: 7
Kudos: 458
Best Answers: 71
Registered: ‎26-11-2009

Re: Need your puk code?

If the link isn't working (seem to be a few dodgy links unfortunately since the site upgrade last week) you can ask an agent (make sure you are logged in to My giffgaff in order for that to work), and if all else fails you can email them on giffgaffteam@mailuk.custhelp.com.

Get a free Giffgaff SIM / microSIM
former giff-staffer
Posts: 2,824
Registered: ‎04-01-2010

Re: Need your puk code?

Thanks for flagging this, we're working on a fix as we speak Smiley Happy

Follow me on Twitter: http://twitter.com/VincentBoon
counsellor
Posts: 1,262
Registered: ‎16-10-2009

Re: Need your puk code?

well it's definetly working now - just don't forget you'll need to be logged in and have your SIM activtated to get your PUK code

Bigfatbball2
Don't forget to check out the giffgaffer top tips section before posting
iPhone 6 / OnePlus One
http://twitter.com/bigfatbball2
supporter
Posts: 649
Registered: ‎06-01-2010
Mobile Phone: HTC One M8

Re: Need your puk code?

All working Smiley Very Happy , It was only the other day i was in need of my puk.

Thanks,
Jamie

Twitter - @JamieEarlTEK
Posts: 2,063
Topics: 48
Kudos: 571
Best Answers: 116
Registered: ‎18-10-2009

Re: Need your puk code?

can we have a puk2 code option on that link as well?

 

If I've been of help please click the STAR Smiley Happy
if your query is resolved please click "Set as best answer"

Get a free Giffgaff Sim
former giff-staffer
Posts: 2,824
Registered: ‎04-01-2010

Re: Need your puk code?

We don't use puk2 codes, so no need for the system I think Smiley Happy

Follow me on Twitter: http://twitter.com/VincentBoon
Posts: 2,063
Topics: 48
Kudos: 571
Best Answers: 116
Registered: ‎18-10-2009

Re: Need your puk code?

that's strange as I blocked my pin2 code last week and was sent a puk2 code by agent!

 

I can send you the email privately if you need that

 

If I've been of help please click the STAR Smiley Happy
if your query is resolved please click "Set as best answer"

Get a free Giffgaff Sim
former giff-staffer
Posts: 2,824
Registered: ‎04-01-2010

Re: Need your puk code?

lol, now you have me confused. I thought we didn't do those Smiley Happy

 

Ah well, I must be wrong. The puk2 couldn't be a generic code could it? Ah well, at least you figured out the way to get your puk2 code.

 

No idea why we didn't include that option in the first place. Must have had a reason. I'll raise it. We might add it as a feature somewhere in the future.

Follow me on Twitter: http://twitter.com/VincentBoon