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dellamoorhouse
Posts: 2
Registered: ‎04-03-2013
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Nexus 4 no internet connection

Hi,

 

I joined giff gaff last week.

 

I can access the internet at home when linked to wifi, but cannot access it out and about.

 

I keep getting error messages saying 'no internet connection' or 'network error'.

 

can anyone help?

 

many thanks

harrybee1980
Posts: 11,428
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Registered: ‎06-10-2012

Re: Nexus 4 no internet connection

apprentice
aquiline
Posts: 471
Registered: ‎24-11-2011

Re: Nexus 4 no internet connection

reboot device by removing battery without powering off, power back on

settings to 2020
wreedie
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Registered: ‎31-08-2011

Re: Nexus 4 no internet connection

It seems like you need the correct internet settings. If you have access to wifi, download Tweakker from the Google Play Store and use it to configure your phone for use with Giffgaff. It automatically creates the correct APN for you. If you prefer to create the APN manually, use the settings at http://community.giffgaff.com/t5/Learn-giffgaff-Top-Tips/How-to-use-SIM-Swap/td-p/6885194 .
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ballbern
Posts: 589
Registered: ‎09-01-2011

Re: Nexus 4 no internet connection

Hi. If you go to Google play store there is a giffgaff app that will automaticly install the setting for you. Just search for giiffgaff tweakker.
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ballbern
Posts: 589
Registered: ‎09-01-2011

Re: Nexus 4 no internet connection

There's also another app called giffgaffAPN. Just in case there's any trouble with the other app.
harrybee1980
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Registered: ‎06-10-2012

Re: Nexus 4 no internet connection

^^^^^^^

The APN apps won't work with android jelly bean.
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ballbern
Posts: 589
Registered: ‎09-01-2011

Re: Nexus 4 no internet connection

I used it on my Nexus 4. It won't put the setting directly in but it does copy them to the clip board for you and you just pasta them in.
harrybee1980
Posts: 11,428
Topics: 27
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Registered: ‎06-10-2012

Re: Nexus 4 no internet connection

Which one? The Paul Shirley or the tweakker.
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ballbern
Posts: 589
Registered: ‎09-01-2011

Re: Nexus 4 no internet connection

The giffgaffAPN one.