on 02-12-2012 16:59
Recently purchased a Nexus 4 and moved my number from T-Mobile to Giffgaff. I am currently unable to receive SMS (I can send them) and need some help to try and get it working, as the Giffgaff agent response was less than helpful (it seemed to be a canned response where my question obvously hadn't been read properly).
Proxy: Not set
Port: Not set
MMS Proxy: 18.104.22.168
MMS Port: 8080
Authentication Type: Not set
APN Type: Not set
AP Protocol: IPv4
APN Roaming Protocol: IPv4
To get to the message centre settings I need to enter the code *#*#4636#*#*, enter Phone Information, then scroll down.
The SMSC is currently blank. When I hit the refresh button, it gets set to "+447802002606", 145. However, regardless of whrther I hit update, refresh again, etc, every time I go out of the settings and back in, the SMSC has been cleared again. If, rather than clicking refresh, I attempt to manually enter the SMSC details then click update, it says "update failure".
Has anyone else had this issue, and do they know how to rectify it? If you need any more details, just ask.
Thank in advance.
on 02-12-2012 17:05
I've tried all the normal stuff. I've searched the community and followed all the other threads about not receiving texts (none were specific to my issue though). I've rebooted the phone, taken the SIM out and wiped it, etc, etc.
02-12-2012 22:26 - edited 02-12-2012 22:30
Can people please read the actual post before replying? I don't mean to sound rude, and I understand that people are trying to help, but the whole point of this network is that it is based around the community, including the support provided to customers, and "try turning it off" type answers are actually far more of a hinderance than a help.
I have no SMS in my inbox because I can't receive any SMS. I haven't since I got the phone and put the giffgaff SIM in it. I've asked an agent, rebooted the phone, followed the roaming guide, etc, etc.
Has anyone come across this specific issue?