Help & Support

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newcomer
shiv1996
Posts: 2
Registered: ‎05-09-2013
Best Answer

No Service

Since 1pm today I have 'No Service' written, is there something wrong with giffgaff??
aaabzx3
Posts: 16,182
Topics: 376
Kudos: 961
Best Answers: 263
Registered: ‎19-08-2010

Re: No Service

try restarting your phone
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amir667
Posts: 7,754
Topics: 15
Kudos: 722
Best Answers: 766
Registered: ‎08-04-2012

Re: No Service

Try the following steps

Check to see if there are any issues or outages with the nework signal where you are: http://www.bit.ly/ggservicestatus

If network signal is fine you can try manual roam to see if that helps http://community.giffgaff.com/t5/giffgaff-Top-Tips/manual-roam/td-p/3345471

if you have an iphone try turning airplane mode on and then off.

If you still having issues turn your handset off and back on.
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ralfers78
Posts: 2,427
Topics: 63
Kudos: 156
Best Answers: 46
Registered: ‎16-05-2013

Re: No Service

Av u done a number transfer ad both sims wud av no signal during the process and shud b done by 9pm on date u chose to av number transfered
sarahbanahnah
Posts: 3,088
Topics: 182
Kudos: 1,036
Best Answers: 104
Registered: ‎29-06-2013

Re: No Service

Hey there, thanks for visiting the giffgaff community. 

 

You need to check your data coverage within your area with the following link:

http://community.giffgaff.com/t5/Solve-your-questions/How-do-I-check-coverage/ta-p/3487749

 

If you get a positive result and you are still not happy with the connections, then you will need to contact an agent with the following link:

https://giffgaff.com/support/ask

 

I hope this helps? 

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novice
lorraine9uk
Posts: 159
Registered: ‎29-11-2012

Re: No Service

no giff gaff work ok in cardiff. Try to put pone off back on still dont work tall angunt they will help you with it look in to it for you