on 07-03-2014 15:11
Check to see if there are any issues or outages with the nework signal where you are: http://www.bit.ly/ggservicestatus
If network signal is fine you can try manual roam to see if that helps http://community.giffgaff.com/t5/giffgaff-Top-Tips
if you have an iphone try turning airplane mode on and then off.
If you still having issues turn your handset off and back on.
on 07-03-2014 15:12
Hey there, thanks for visiting the giffgaff community.
You need to check your data coverage within your area with the following link:
If you get a positive result and you are still not happy with the connections, then you will need to contact an agent with the following link:
I hope this helps?