Help & Support

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newcomer
7percent
Posts: 8
Registered: ‎28-07-2011

Not Receiving Texts..

Okay, this is frustrating.

 

Last night I text my friend saying "text me when you're nearly there", referring to my local. 45 mins later I got an angry phonecall asking where I was.. A few hours later in the evening I turned my phone off and on and recieved texts such as "waiting for a bus" and "nearly there, see you in a minute"

 

Today I text a few friends and not getting my usual reply decided to investigate. I got my sister to text me twice and used the service www.cbfsms.com/ to text myself and haven't recieved anything. I've turned my phone off and on numerous times and put my sim card in an old phone. When I put my sim in the old phone I got a couple of texts from giffgaff with internet settings but didn't recieve any of the texts I was expecting..

 

What figures? my phone's an xperia x10 mini pro and I can still make/recieve calls and use 3gs fine.

 

Thanks for any help.

soothsayer
djbonner07
Posts: 18,484
Registered: ‎13-03-2011

Re: Not Receiving Texts..

Happens to alot of us, i think it maybe down to giffgaff been on o2 network and jamming the system up or down to the poor weather, is everything ok in your area

http://bit.ly/o2status - o2 status checker
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newcomer
7percent
Posts: 8
Registered: ‎28-07-2011

Re: Not Receiving Texts..

P.S. I've now text my old phone while my giffgaff sim is inside and not recieved anything. Pretty sure it must be the network instead of my phone being useless.
soothsayer
djbonner07
Posts: 18,484
Registered: ‎13-03-2011

Re: Not Receiving Texts..

When did you topup to activate the sim?

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trainee
david1141
Posts: 127
Registered: ‎17-05-2011

Re: Not Receiving Texts..

i normal y get that happening but never that long only about 10 20 mins
trainee
prince_zak
Posts: 189
Registered: ‎01-08-2011

Re: Not Receiving Texts..

hello mate go contact an agent and he will help you out
beginner
steveuk9000
Posts: 32
Registered: ‎01-09-2011

Re: Not Receiving Texts..

This is the reason im not joining giff gaff, poor O2 network.

aaabzx3
Posts: 16,047
Topics: 374
Kudos: 950
Best Answers: 256
Registered: ‎19-08-2010

Re: Not Receiving Texts..

it only happens to a few unlucky customers :smileysad: try using a different phone maybe? do you live in a rural area? have you checked your signal status? also, try putting your phone in flight mode then normal mode
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