Help & Support

Reply
newcomer
cja2ke4
Posts: 10
Registered: ‎08-09-2011

Outgoing calls going straight to voicemail

When trying to call people from my phone it waits a while in silence and then goes straight to voicemail. I have to try about 3 or 4 times for it to actually ring the other persons phone. I know that they have their phones on and are in signal but i have to keep retrying for it to actually work

governor
cricpk
Posts: 2,447
Registered: ‎05-11-2011

Re: Outgoing calls going straight to voicemail

check your signal
This link will let you check strength of giffgaff / O2 coverage in your area: http://support.giffgaff.com/app/answers/detail/a_id/112

For live information on the signal in your area, updated hourly, visit this link: status.o2.co.uk
Please KUDOS If you Like my Post. If I Have Been Helpful then MARK AS SOLUTION. 
Free giffgaff sim + £5 Free Credit Click on Banner below
Get a free giffgaff Sim
david72817281
Posts: 2,351
Topics: 283
Kudos: 143
Best Answers: 34
Registered: ‎10-08-2011

Re: Outgoing calls going straight to voicemail

check your signal on the 02 signal checker
newcomer
cja2ke4
Posts: 10
Registered: ‎08-09-2011

Re: Outgoing calls going straight to voicemail

The signal is perfect where i am
rayhoo
Posts: 37,669
Topics: 22
Kudos: 4,039
Registered: ‎21-07-2010

Re: Outgoing calls going straight to voicemail

Have you been making calls OK up to now?
Get a free Giffgaff Sim

 

Gen. note: Text "PASS" to 43430 to confirm your username, account e-mail address, and a password reset link.
newcomer
cja2ke4
Posts: 10
Registered: ‎08-09-2011

Re: Outgoing calls going straight to voicemail

Yes, it started a few days ago and now it does it quite frequently
newcomer
longbow
Posts: 1
Registered: ‎18-01-2012

Re: Outgoing calls going straight to voicemail

Hi,

Im having the same trouble and it began a few days ago. At the moment its only one number that i ring which goes staright to my friends voicemail. The other numbers of family and friends ring without any problem. I asked my friend if his phone rings when he recieves calls from other callers and he says he has no problem.

 

I have switched off my phone. re activated it, i have taken out the sim and cleaned it, but problem is still there.

VERY VERY STRANGE !!!!

akhanom
Posts: 2,732
Topics: 40
Kudos: 244
Blog Posts: 0
Ideas: 1
Best Answers: 52
Registered: ‎13-08-2012

Re: Outgoing calls going straight to voicemail

It could be your area signal : http://giff.ly/ggservice
Get a free giffgaff Sim
adept
tinawilliams425
Posts: 222
Registered: ‎28-07-2014

Re: Outgoing calls going straight to voicemail

 

 

Had a similar problems ourselves on a smartphone and we restarted the phone (switched off for approx 2 minutes then back on) - did the trick for us - have you tried a restart?