on 09-07-2012 11:30
Unforturtunately for reasons I won't bore you with, I've decided to leave Giff Gaff. I want to keep my number, so I put in a PAC code request. I did this on 4th July - and it's now the 9th July. This seems a bit crazy. Is it meant to take this long? What are other peoples experiences? On the 6th July I submitted a message to an agent asking what was going on but I haven't heard anything back yet.
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on 09-07-2012 11:32
on 09-07-2012 11:35
By law,network providers have to give you your PAC within 2 hours.As your's has been a lot longer,I'd suggest you raise your case wit an agent again.