Help & Support

Posts: 2
Registered: ‎01-12-2012

Phone settings

Hi guys,


When I send "settings" to 2020, i recieve the followinf message, "Hi, your giffgaff balance is £0.00". I have got a HTC HD mini. I have tried the manual set up as well. it doesnt work. 

Thank you!

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Registered: ‎17-02-2012

Re: Phone settings

Did you try these settings
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Posts: 495
Registered: ‎25-02-2012

Re: Phone settings

See this link to giffgaff Android phones:


Make sure these are the manual APN settings you entered:


Access point name:                 giffgaff


Proxy Server Address:  

Proxy port / MMSport:              8080

Username:                               giffgaff

Password:                                 password

MCC:                                          234

MNC:                                         10

Server / MMSC:              

APN type:                                  mms


Hope this helps,

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Registered: ‎20-08-2012

Re: Phone settings

Hi there.
Firstly if you can text the word SETTINGS to 2020 then you should receive your settings via text message.
If for some reason that doesnt work and have access to wifi,then you can always install the giffgaff APN app or Tweakker.These apps should install your settings for you automatically.However
To setup your ANDROID device manually:

Go to ~ Settings ~ (MoreSettings) ~ Wireless & Networks ~ Mobile Networks ~ Access Point Names ~ Tap the MENU key ~ Select 'New APN

Type in this information; Name ~ giffgaff APN ~ Username ~ giffgaff Password ~ password MMSC ~ MMS proxy ~ MMS port ~ 8080

Press the Menu key then 'Save APN' Tick the APN to see a green light You are now set up for Internet + mms.

Ensure data is activated - Go to ~ Settings ~ Mobile Networks ~ tick the box marked: > DATA ENABLED or USE PACKET DATA. Restart your handset.
You can also check out your Android apn settings by clicking onto the link below cheers.
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Registered: ‎08-04-2012

Re: Phone settings

below to guide to enter in manually.
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Registered: ‎24-02-2011

Re: Phone settings

thats not what you should recieve it supposed to be either settings or a message saying something like this command is not recognised . You have to enter the settings manually or download and install gg apn
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Registered: ‎31-05-2012

Re: Phone settings

try getting the giffgaffAPN from google play
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Registered: ‎10-04-2012

Re: Phone settings

follow the link below to giffgaff your handset
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Registered: ‎18-01-2013

Re: Phone settings

Posts: 2
Registered: ‎01-12-2012

Re: Phone settings

ive got a windows os running on it. i have tried to set a modem connection. and now i get the internet but still no mms settings to be found.