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newcomer
shatterproof
Posts: 5
Registered: ‎18-08-2011

Reset password request.

Hi all, i have just received an email from giffgaff asking me to reset my password.

 

I dont belive it is from giffgaff as they have addressed me with a user name that is not mine.

 

Anybody else had this?

 

Here is the email:

 

Hi specky,

This is a lot less painful than locking yourself out of your house. Simply click the link below and you'll be whisked to a magic page where you can reset your password.

http://giffgaff.com/support/renew-password?token=e827ddea15dc7981cc608cceafd001dbcce8a604

This will reset the password for the member name: specky

Cheers
The giffgaff team

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Disclaimer: Information contained in this email may be privileged or confidential. If you are not the intended recipient of this email please contact the sender. Any views or opinions expressed are solely those of the author and do not necessarily represent the lovely people at giffgaff. Thanks, the giffgaff team - http://giffgaff.com giffgaff Limited

giffgaff Limited, (registered company number 04196996) 260 Bath Road, Slough, Berkshire SL1 4DX Registered in England and Wales

hcovell
Posts: 4,985
Kudos: 1,415
Best Answers: 277
Registered: ‎19-07-2011

Re: Reset password request.

hiya - it sounds like someone has requested a new password (cos they've forgotten theirs) however you have accidnetally received the email instead

See my review of giffgaff http://bit.ly/GiffgaffReview
s2b1
Posts: 575
Topics: 7
Kudos: 64
Best Answers: 24
Registered: ‎19-05-2011

Re: Reset password request.

Looks like the Giffgaff gremlins are out again.

Not had it myself yet!

Hope this helps. If it does then please mark it as the solution, if it has just helped then click on my Kudos star on the left. Thanks.
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sam1128
Posts: 25,230
Kudos: 3,178
Best Answers: 2,530
Registered: ‎01-03-2012

Re: Reset password request.

Must be glitch mate ha happened in past ...


I would say just ignore it!
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contributor
sophie77955
Posts: 1,633
Registered: ‎13-02-2012

Re: Reset password request.

GREMLINS MAYBE

falsetruth
Posts: 4,311
Topics: 19
Kudos: 369
Best Answers: 263
Registered: ‎13-07-2012

Re: Reset password request.

Anyone can go online ask to reset your password you can even do same for me. Dont worry nothing amiss here.
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newcomer
shatterproof
Posts: 5
Registered: ‎18-08-2011

Re: Reset password request.

It still seems a bit strange as the word "specky" is part of a username i use to log in to another online account?





endorphin
Posts: 42,295
Kudos: 8,239
Best Answers: 6,078
Registered: ‎01-04-2011

Re: Reset password request.

Might be safest to ask an agent for help here http://support.giffgaff.com/app/ask
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