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newcomer
nichaug
Posts: 2
Registered: ‎29-09-2013
Best Answer

S4 Mini-- No mobile data

Hi, 

 

I just got back to the UK and putmy gg simcard into my phone - all works fine but not mobile data. The last month I have used a Norwgian sim in the phone, and it worked then (have used gg sim perfectly fine before). 

 

Does anyone have an idea of how to get it to work again?

 

Thanks!

foodie_girl
Posts: 1,027
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Registered: ‎27-07-2011

Re: S4 Mini-- No mobile data

Try texting "settings" to 2020.

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mattdiver
Posts: 1,266
Kudos: 245
Best Answers: 196
Registered: ‎25-12-2013

Re: S4 Mini-- No mobile data

Hi there,

 

Check your settings are correct here

http://community.giffgaff.com/t5/Settings-for-your-device/Samsung-Galaxy-range/ta-p/8854998

 

if they are, try a manual roam here

http://is.gd/manualroam

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fred_flintstone
Posts: 5,985
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Registered: ‎27-11-2012

Re: S4 Mini-- No mobile data

tipster
smithz
Posts: 906
Registered: ‎19-05-2013

Re: S4 Mini-- No mobile data

Hope sending a text to 2020 helps you..this shoukd obtain you an apn setting
head honcho
pjpoppy
Posts: 4,921
Registered: ‎16-06-2013

Re: S4 Mini-- No mobile data

hi see this guide to Android: http://bit.ly/giffgaffandroid

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sangif
Posts: 1,283
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Registered: ‎22-10-2011

Re: S4 Mini-- No mobile data

Guide should help above as long as no network issues in your area
Then try switching phone off and on!
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newcomer
nichaug
Posts: 2
Registered: ‎29-09-2013

Re: S4 Mini-- No mobile data

Thanks!! It worked =)

w69d
Posts: 22,676
Registered: ‎20-12-2011

Re: S4 Mini-- No mobile data

[ Edited ]

hi,unless you can select another already saved APN profile which would have the giffgaff Internet settings on then the easiest way to get the giffgaff Internet on your phone is by sending a text with the message “SETTINGS” to 2020 ,if you use this service please re-check your settings afterwards for one wrong entry (please check & edit the browser Proxy IP address to Blank if there )  

 

but if that doesn't work for your phone then you could try the following

 

As your phone is an android based phone you maybe able to use an app from the play store to install the giffgaff APN settings ,see the link below

 

https://play.google.com/store/apps/details?id=com.paulshirley.android.giffgaffsetapn

 

Or you could install an android giffgaff app

https://play.google.com/store/apps/details?id=com.qmusa.giffgaffapp&hl=en_GB

 

If that doesn't work on your phone then

you could look to see the internet settings for most androids here and add them manually to your phone

 

 

Go to Settings.

Choose More Settings.

Choose Mobile networks.

Choose Access Point Names.

Press the Menu button on your phone and choose New APN.

 

Tap Name and type giffgaff, then tap OK.

Tap APN and type giffgaff.com then tap OK.

Tap MMSC and type http://mmsc.mediamessaging.co.uk:8002 

Tap MMS proxy and type 82.132.254.1

Tap MMS port and type 8080

 

Now press the Menu button on your phone again, and choose Save.

 

Tap the little circle to the right of the profile named giffgaff on the list. It should turn green.

 

Your phone is now set up for giffgaff's internet and MMS settings.

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