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novice
makaveli20
Posts: 172
Registered: ‎31-01-2012
Best Answer

SIM SWAP DISABLED

orderd sim new sims for friends, followed instuctions to activate one sim and get this message??? any ideas

as7861
Posts: 16,199
Kudos: 3,332
Best Answers: 855
Registered: ‎09-09-2010

Re: SIM SWAP DISABLED

Try to log out of the account and login into friends account....... 


ammer2012
Posts: 165
Topics: 4
Kudos: 9
Best Answers: 9
Registered: ‎27-04-2012

Re: SIM SWAP DISABLED

Maybe you wernt allowed to take the sim out of his phone
mad scientist
lucy68
Posts: 10,979
Registered: ‎30-10-2011

Re: SIM SWAP DISABLED

each sim needs its own account,

Get a free giffgaff Sim
paultheball
Posts: 18,446
Kudos: 3,927
Best Answers: 3,047
Registered: ‎21-03-2012

Re: SIM SWAP DISABLED

You need to activate it on a new account, not on
your existing account.
Each sim requires a seperate account.


Feel free to award Kudos to posts that helped you
and BEST ANSWER to the post that solved it :-)
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novice
makaveli20
Posts: 172
Registered: ‎31-01-2012

Re: SIM SWAP DISABLED

No, i have my own account and i was doing it for them by following instructions on the sim card. www.giffgaff.com/activate-sim.
morvin
Posts: 28,542
Registered: ‎16-02-2011

Re: SIM SWAP DISABLED


makaveli20 wrote:
No, i have my own account and i was doing it for them by following instructions on the sim card. www.giffgaff.com/activate-sim.

You Must Log Out...Top Right Corner then Try again. hahaha

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Please give 'KUDOS' if you like my post. If my answer helped then please click 'Accept as Solution'
kingpin
shafpatel
Posts: 9,328
Registered: ‎08-12-2011

Re: SIM SWAP DISABLED

use another account
paultheball
Posts: 18,446
Kudos: 3,927
Best Answers: 3,047
Registered: ‎21-03-2012

Re: SIM SWAP DISABLED

Take as7861's advice and log in to their account
to try and activate it, if you are currently trying
from your own account, that could be why it is
not letting you.


Feel free to award Kudos to posts that helped you
and BEST ANSWER to the post that solved it :-)
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alexc33
Posts: 7,514
Kudos: 928
Best Answers: 710
Registered: ‎24-11-2011

Re: SIM SWAP DISABLED

This is the message you get when you try to add a second sim to an account. You can only have 1 sim per account. You will need to create a new account for the new sim and activate it on that.