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novice
Posts: 173
Registered: ‎31-01-2012
Best Answer

SIM SWAP DISABLED

orderd sim new sims for friends, followed instuctions to activate one sim and get this message??? any ideas

Best Answer
Chosen by hazel22 (aka ggzelle (giffstaffer))
Posts: 17,253
Kudos: 3,893
Best Answers: 933
Registered: ‎09-09-2010

Re: SIM SWAP DISABLED

Try to log out of the account and login into friends account....... 


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Best Answer
Chosen by hazel22 (aka ggzelle (giffstaffer))
Posts: 17,253
Kudos: 3,893
Best Answers: 933
Registered: ‎09-09-2010

Re: SIM SWAP DISABLED

Try to log out of the account and login into friends account....... 


Posts: 377
Topics: 8
Kudos: 51
Best Answers: 17
Registered: ‎27-04-2012

Re: SIM SWAP DISABLED

Maybe you wernt allowed to take the sim out of his phone
enigma
Posts: 14,406
Registered: ‎30-10-2011

Re: SIM SWAP DISABLED

each sim needs its own account,

Get a free giffgaff Sim
Posts: 18,482
Kudos: 4,118
Best Answers: 3,080
Registered: ‎21-03-2012

Re: SIM SWAP DISABLED

You need to activate it on a new account, not on
your existing account.
Each sim requires a seperate account.

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novice
Posts: 173
Registered: ‎31-01-2012

Re: SIM SWAP DISABLED

No, i have my own account and i was doing it for them by following instructions on the sim card. www.giffgaff.com/activate-sim.
Posts: 28,544
Registered: ‎16-02-2011

Re: SIM SWAP DISABLED


makaveli20 wrote:
No, i have my own account and i was doing it for them by following instructions on the sim card. www.giffgaff.com/activate-sim.

You Must Log Out...Top Right Corner then Try again. hahaha

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kingpin
Posts: 9,328
Registered: ‎08-12-2011

Re: SIM SWAP DISABLED

use another account
Posts: 18,482
Kudos: 4,118
Best Answers: 3,080
Registered: ‎21-03-2012

Re: SIM SWAP DISABLED

Take as7861's advice and log in to their account
to try and activate it, if you are currently trying
from your own account, that could be why it is
not letting you.

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Posts: 10,437
Kudos: 1,574
Best Answers: 1,055
Registered: ‎24-11-2011

Re: SIM SWAP DISABLED

This is the message you get when you try to add a second sim to an account. You can only have 1 sim per account. You will need to create a new account for the new sim and activate it on that.