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newcomer
mummynapster
Posts: 6
Registered: ‎15-04-2012

Samsung GT-s5260- internet

Hi there,

 

I am setting my mum up on GiffGaff - she has a newer version of the samsung toco lite. Calls are now working, however despite trying to change the internet settings I can't get the internet to work.

 

I've followed the instructions for Toco lite (which don't quite fit the bill as there is no 'application settings' menu) but no go.

 

Some additional info:

When I go into the settings menu there is an option called 'connectivity'. Then there is an option called 'network' then there is an option called 'connections' - within this option it is possible to 'create' new connections. I have set up one for giffgaff internet and one for giffgaff MMS following the advice re. Toco lite as far as possible.

 

There is no opportunity to make these settings the default, so I have been through all the applications (including web browser, social networking and media messaging) and pointed them to the giff gaff connections settings. Its still not working...


Can you help?

supasnail
Posts: 2,321
Topics: 18
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Registered: ‎16-08-2011

Re: Samsung GT-s5260- internet

Please keep to your original thread.

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newcomer
mummynapster
Posts: 6
Registered: ‎15-04-2012

Re: Samsung GT-s5260- internet

I have also turned the phone off and on a few times but no change...

usmanozzy786
Posts: 18,228
Topics: 1,043
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Ideas: 82
Best Answers: 599
Registered: ‎24-02-2011

Re: Samsung GT-s5260- internet

Follow this guide for setting up your iPhone correctly for use on the giffgaff network.http://support.giffgaff.com/app/answers/detail/a_id/628
Follow this guide for setting up your Android phone for use on the giffgaff network.http://support.giffgaff.com/app/answers/detail/a_id/610/kw/android
Follow this guide for setting up your BlackBerry phone for use on the giffgaff network.http://support.giffgaff.com/app/answers/detail/a_id/588/kw/blackberry
For any other phones follow the instructions below.http://support.giffgaff.com/app/answers/detail/a_id/150
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newcomer
mummynapster
Posts: 6
Registered: ‎15-04-2012

Re: Samsung GT-s5260- internet

Hi - my original thread was attracting answers re. toco lite - a differnet version of the phone. I tried to reply to the thread to update it but it wouldn't go through hence I started a new one. Sorry for the duplication.

Can you help?

 

head honcho
limpinpup
Posts: 4,866
Registered: ‎23-08-2011

Re: Samsung GT-s5260- internet

have you tried texting settings to 2020

regards limpinpup

Regards limpinpup
newcomer
mummynapster
Posts: 6
Registered: ‎15-04-2012

Re: Samsung GT-s5260- internet

Yes I have tried texting 2020 - nothing happens...

soothsayer
oldyorkie
Posts: 15,481
Registered: ‎08-07-2011
Mobile Phone: Nexus 5 32gb.

Re: Samsung GT-s5260- internet

check the settings on your phone against the Definitive settings below ...

 

http://bit.ly/giffgaffAPN - Definitive APN Settings
 
Also, where you see the different APN's on your phone, you need to delete all that don't correspond to giffgaff settings..
to do that, you need to select the relevant APN, use the left soft key and choose "delete APN"
To Read is To Learn - go on - give it a try :smileywink:
Teamwork is essential - it gives the enemy someone else to shoot at :smileytongue:

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newcomer
mummynapster
Posts: 6
Registered: ‎15-04-2012

Re: Samsung GT-s5260- internet

I don't know how to delete the old O2 settings - there doesn't seem to be an option to.

I am going to get the phone unlocked as perhaps that would help?

I didn't think I needed to unlock an O2 phone but perhaps it will open up the APN settings to be manipulated.
What do you think?

 

soothsayer
oldyorkie
Posts: 15,481
Registered: ‎08-07-2011
Mobile Phone: Nexus 5 32gb.

Re: Samsung GT-s5260- internet

There is no need to unlock a phone that is locked to o2 ... giffgaff will work without unlocking.

Have you tried editing the o2 APN instead of deleting? ...should have the facility to do that by using left soft key as described earlier?

To Read is To Learn - go on - give it a try :smileywink:
Teamwork is essential - it gives the enemy someone else to shoot at :smileytongue:

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