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newcomer
tomas_bell
Posts: 7
Registered: ‎20-11-2012

Samsung Galaxy S4 - Not Registered on Network

So my S4 arrived today and I took my giffgaff sim from my old iPhone 2g and stuck it in. When i try to make calls i get "Not Registered on Network".

 

Internet is working (its NOT using wifi). I followed some other posts about setting up the APN manually and I can browse, look at youtube etc.

I can see signal bars.

I can see an H icon with up/down arrows underneath it

When i goto into Settings -> Network Operators and Select "O2 - UK" it says "Registered On Network"

When i try and make a call i get "Not registered on Network"

 

Also i noticed theres a small pulldown screen when i touch the network icons at the top and it says "Emergancy Calls Only"

 

Dont know what else to do, please help !

pellegrini
Posts: 472
Registered: ‎26-05-2013

Re: Samsung Galaxy S4 - Not Registered on Network

Try reseating the sim card

Get a free giffgaff Sim
helping the masses
weeman
Posts: 28,478
Registered: ‎12-05-2010
Mobile Phone: Oppo Find 7a

Re: Samsung Galaxy S4 - Not Registered on Network

It sounds as if the phone is blocked.Where did you buy it from?

 

George

enigma
jumbo4
Posts: 15,660
Registered: ‎30-10-2011

Re: Samsung Galaxy S4 - Not Registered on Network

newcomer
tomas_bell
Posts: 7
Registered: ‎20-11-2012

Re: Samsung Galaxy S4 - Not Registered on Network

I got the Phone from a Play.com reseller (MobileZone)

 

Ive tried re-seating the sim card and rebooting several times.

helping the masses
weeman
Posts: 28,478
Registered: ‎12-05-2010
Mobile Phone: Oppo Find 7a

Re: Samsung Galaxy S4 - Not Registered on Network


tomas_bell wrote:

I got the Phone from a Play.com reseller (MobileZone)

 

Ive tried re-seating the sim card and rebooting several times.


Is it possible to try another networks sim in the phone mate?

 

George

newcomer
tomas_bell
Posts: 7
Registered: ‎20-11-2012

Re: Samsung Galaxy S4 - Not Registered on Network

I dont have a spare micro sim :smileysad:
helping the masses
weeman
Posts: 28,478
Registered: ‎12-05-2010
Mobile Phone: Oppo Find 7a

Re: Samsung Galaxy S4 - Not Registered on Network


tomas_bell wrote:
I dont have a spare micro sim :smileysad:

Could you not contact the seller on Play and tell them,see what they say?

 

George

bigdaveuk
Posts: 14,465
Topics: 82
Kudos: 962
Best Answers: 341
Registered: ‎17-12-2012

Re: Samsung Galaxy S4 - Not Registered on Network

Well its not locked on to another network as u can get on youtube on it. I say reset the sim even give it a wipe with dry cloth the reboot it
Get a free giffgaff Sim
thesmellyone
Posts: 6,063
Kudos: 1,129
Best Answers: 438
Registered: ‎26-08-2011

Re: Samsung Galaxy S4 - Not Registered on Network

what happened when you set network to auto? does it detect the O2 one?

 

to see if it's locked go to a phone repair shop and ask them to put different sims in to find ones that work