Hey all! ive just bought a new phone and it needs a micro sim. Ive been with giffgaff since 2012 and want to keep my number. Getting very frustrated trying to do a sim swap. I have a new micro sim card but everytime I try to activate it, it says "temporarly unavailable, try again later". Been trying for 2 days now. Ive tried clearing my cache etc. still not working! Please help!!
Sim swaps are not available after 21:30 until the following morning. If you have tried before during the available hours, have you tried using a different browser? The giffgaff website has issues with some browsers. I find Firefox works ok and others use chrome.
It looks like you're trying to use an old sim (older than 9 months) If you try to do a sim swap with an old sim you'll see that error, unfortunately you'll need to order some new sims , the one you're trying to use can't be used for a dim swap
Cool thanks guys, yeh had the sim since around january 2012. Ive tried other browsers and on pc. Looks like a new sim is on the cards! I have one here though. How do I just activate it without keeping the number?
You can activate the sim under a new username/account https://giffgaff.com/auth/signup And you'll get a new random number as your opening another account
Obviously as its a new account you'll need to top up to activate With a sim swap you retain the number and no top up is needed to initiate the swap
