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newcomer
timothy859
Posts: 3
Registered: ‎19-06-2012

Slow Internet connection with samsung galaxy s4

My galaxy s4 3G Internet connection is running a bit slow at the moment. There are no problems with wifi though. Same problem occurs when all apps are closed. Is there a way to get round this?

Thank you!
rhort
Posts: 7,818
Kudos: 1,618
Best Answers: 1,941
Registered: ‎21-12-2010

Re: Slow Internet connection with samsung galaxy s4

You should probably check the service status in your area, which you can do from http://status.o2.co.uk/ by entering your postcode and clicking the 'Check' button. This should give you any local issues, including planned and emergency engineering work, as well as indicating what sort of signal strength you should expect, and the quality of mobile internet connection.

If you find that there are no issues reported in your area, try:

1. Turning your phone off, then wait five minutes, then turn your phone back on again, then wait five more minutes and try using it as normal (yeah, I know "Have you tried turning it off and on again?" but you'd be surprised how often this works)

2. A manual roam (which can often sort out general communication issues) - there's a handy guide for this at http://is.gd/manualroam
bengalknights
Posts: 31,053
Topics: 26
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Registered: ‎29-07-2011

Re: Slow Internet connection with samsung galaxy s4

If its already connecting via hsdpa/hsdpa+ then unfortunatly not
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troglodyte
Posts: 1,160
Registered: ‎08-01-2013

Re: Slow Internet connection with samsung galaxy s4

Hi, please check to see if there are any outages in the mobile network
http://community.giffgaff.com/t5/Service-Updates-Notice-board/Find-out-the-service-status-of-your-ar... And may be worth trying a restart of your phone!
And may be worth trying a manual roam For a link to this guide click below
http://is.gd/manualroam

Free sims are MICRO/standard and also now Nano too. you choose which one you need.

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allan1954
Posts: 24,879
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Registered: ‎27-11-2009

Re: Slow Internet connection with samsung galaxy s4

o2 good or bad maybe all school children on there phone tablets etc this is why data slow happens to me.
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shipon786
Posts: 5,018
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Registered: ‎04-01-2012

Re: Slow Internet connection with samsung galaxy s4

check area signal status

http://status.o2.co.uk/

Try different web browser :smileyhappy:
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heavy hitter
antonio75
Posts: 13,804
Registered: ‎19-05-2012

Re: Slow Internet connection with samsung galaxy s4

try removing sim for a few mins..... Also get the gg apn app off googleplay