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newcomer
bergo
Posts: 4
Registered: ‎07-09-2012
Best Answer

Snapchat problems

When i'm on the mobile internet my phone won't send any pictures from snapchat, but recieving is not a problem.
Is this a bug with giffgaff? Or just my phone? Because when i log onto wifi everything works fine.

 

 

sam1128
Posts: 25,230
Kudos: 3,162
Best Answers: 2,526
Registered: ‎01-03-2012

Re: Snapchat problems

[ Edited ]

  Whatsapp YouTube an Facebook problem etc

 
 If you having problem with sending pic through whatsapp or uploading to Facebook or YouTube videos not playing its cause is old profile .
 
 
.... We need to remove profile first .....
 
Go to settings- general- profile
(Profiles is near the bottom just before reset button )
 
Click on profile and remove it !
 
Once removed enter Settings manually :
 
 
Go to :
 
settings>general>network>mobile data network
 
 
Username: giffgaff
Password: password
 
Turn on off airplane mode thats it !
😃
 
See pic for snap shot:

http://bit.ly/Pdr9Ip

 
 

 

Get a free giffgaff Sim

sloz
Posts: 46,254
Registered: ‎27-11-2009

Re: Snapchat problems

Whst phone do you have?
newcomer
bergo
Posts: 4
Registered: ‎07-09-2012

Re: Snapchat problems

Still doesn't work..
newcomer
bergo
Posts: 4
Registered: ‎07-09-2012

Re: Snapchat problems

I have an iphone 4.
irfanpatel
Posts: 252
Topics: 30
Kudos: 22
Best Answers: 11
Registered: ‎13-11-2011

Re: Snapchat problems

delete the proxy from your settings
Get a free giffgaff Sim
sloz
Posts: 46,254
Registered: ‎27-11-2009

Re: Snapchat problems

This will fix errors on apps and sites with iPhones (including ios6)

( note if you don't have any profile installed go straight to reset network settings)

REMOVE ANY PROFILE FIRST
Go to
Settings
General
Profiles ( near the bottom)
Click profiles and remove any that are there

NOW RESET NETWORK SETTINGS
go to
Settings
General
Reset ( at the bottom of the page)
And click reset network settings

Once the phone restarts go to
Settings
General
Mobile data ( or celular or celular data )
Mobile(or celular) data network ( scroll down if not visible)

And change the mobile data and mms apn 's
From idata.o2.co.uk
To giffgaff.com
dont click reset

ADDED FIX IF THE ABOVE DOSNT WORK
install the
onavo extend app or
Snappli app
from the Apple Store and install the giffgaff profile via the apps

IMPORTANT... Skygo and tvcatchup won't work with the onavo profile installed

Skygo won't work but tvcatchup will with the snappli profile installed
newcomer
bergo
Posts: 4
Registered: ‎07-09-2012

Re: Snapchat problems

Great, it worked. Thank you!