Help & Support

Reply
rookie
dannyb0121
Posts: 233
Registered: ‎07-02-2012

Re: Somebody please help me :(

hi mate i had the same problem just contact an agent they refunded me no harm in asking

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zeenalin
Posts: 2,171
Registered: ‎18-04-2011

Re: Somebody please help me :(

haha if only that was possible! hopefully the agents will be kind enough to fund you the 6p back! :smileyhappy:
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newcomer
efftech
Posts: 25
Registered: ‎12-03-2012

Re: Somebody please help me :(

I contacted the agent no longer then an hour ago to find I have been credited 0.06p!

 

Absolutely FANTASTIC network provoider! Customer service is really important in this type of business and giffgaff have it all, great customer support and brilliant deals

 

Cannot go wrong! (touch wood)

 

thanks to all who helped

watchmenow
Posts: 561
Kudos: 89
Best Answers: 44
Registered: ‎07-02-2012

Re: Somebody please help me :(


efftech wrote:
.....I don't want to top up another £5 just for 6p is there ANYTHING I can do to get the £10 goodybag without topping up again?

 



Just one more point, you can't top up by just £5, its £10 minimum I believe.

Liz