on 26-08-2012 13:17
Your best option to try and have any problems resolved quickly is to post the details here on the forum, which gives you access to the combined total of knowledge and experience that our community members posses. Often you will find that you can have a solution within minutes.
You could also contact an agent http://giffgaff.com/rightnow/ask who should come back to you in 24 hours.
on 26-08-2012 13:24
In terms of giffgaff having a help number, there isnt one. Instead you can use the community (here) or ask an agent (for account realted issues). With out help lines for customers to use giffgaff doesnt need call centres or to employ people to answer phones, therefore the prices are cheaper for us
on 26-08-2012 13:27
If you have a Problem and need Help then why not start here and tell us whats wrong and we may be able to help you fix the problem