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newcomer
Posts: 2
Registered: ‎13-02-2012
Best Answer

Top Up

Hi. I set up my goody bag to re-occur a few months ago & has been working fine till now. My existing goody bag expired 04/11/13 & did not auto top up. I'm in my account now where it states my auto top up is disabled (I didn't do this!) I can't top up with a goody bag & I can only use air time credits. Does anyone know why? Thanks.

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Chosen by christian_b (former giff-staffer)
Posts: 71,726
Registered: ‎27-11-2009

Re: Top Up


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Posts: 1,701
Topics: 1
Kudos: 282
Best Answers: 159
Registered: ‎03-06-2013

Re: Top Up

There are problems with the giffgaff systems at the moment, so wait until they have been resolved then check your balance and settings again. If your recurring goodybag has been cancelled, you can just set it up again.
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Posts: 9,784
Topics: 15
Kudos: 1,088
Registered: ‎14-03-2013

Re: Top Up

Is your bank card near its end date wise if with in a month then the system turns auto recur off

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Posts: 1,126
Topics: 6
Registered: ‎10-03-2013

Re: Top Up

Delete your details from giffgaff and enter again from scratch

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Get a free giffgaff SimPlease give me a kudos or a best answer if i helped. Appreciated.
Best Answer
Chosen by christian_b (former giff-staffer)
Posts: 71,726
Registered: ‎27-11-2009

Re: Top Up

trainee
Posts: 310
Registered: ‎04-11-2013

Re: Top Up

helper
Posts: 866
Registered: ‎17-08-2013

Re: Top Up

giff gaff are having problems at the minute