Help & Support

Posts: 12
Registered: ‎17-08-2013

Top Up

Hi all....
I was wondering.
Giffgaff say I should top up once every 3 months to keep the goodybag. Does that mean as well as the goody bag. I don.t not think I will use any more allowence other than the goody bag and will be trying not to pay out any more for credit unless I need too.
Posts: 703
Topics: 15
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Best Answers: 33
Registered: ‎30-04-2013

Re: Top Up

[ Edited ]

Hi the 3 months thing is to do with free giffgaff to giffgaff calls/txts (calls no longer than 1 hour).


Goodybags last for 30 days.


To reset the the 3 month you only need to buy a goodybag direct with card or buy airtime credit. Buying a goodybag from airtime credit doesn't count.



Posts: 71
Topics: 2
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Best Answers: 4
Registered: ‎10-08-2013

Re: Top Up

You have to top up every 3 months or buy a goodybag every 3 months to keep having free giffgaff to giffgaff calls and messages. There is nor rule for goodybags but after a duration of 6th months without using the sim card in anyway it will become void and will no longer work.


Hope it helps!

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Posts: 60,178
Registered: ‎27-11-2009

Re: Top Up

[ Edited ]
You've missunderstood things
You need to top up or buy a goodybsg from your debit card every 3 months to continue to receive free giffgaff to giffgaff allowances

You don't need to top up any extra credi other than buying your goodybag
Posts: 23,577
Registered: ‎22-01-2012

Re: Top Up

A goodybag lasts a month and then expires.

The topping up every 3 months is to retain your free giffgaff to giffgaff calls/texts.

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Posts: 12
Registered: ‎17-08-2013

Re: Top Up

Thanks for all your replies which were helpful. I have my account set up to receive the same goody bag each month so I will be ok for the future without worrying......