Help & Support

Posts: 3
Registered: ‎02-07-2012
Best Answer

Top up

Credit has dropped below £3.00 24 hours ago when does the auto Top up click in?

Posts: 2,726
Topics: 98
Kudos: 399
Ideas: 4
Best Answers: 86
Registered: ‎21-07-2012

Re: Top up

Have you set it to auto top up if yes it should do when your balance goes below £3
If I helped don't forget to accept as solution and kudos
Get a free giffgaff Sim:smileyhappy:
Posts: 13,614
Registered: ‎30-10-2011

Re: Top up

others have reported this also, best to keep watch,

Get a free giffgaff Sim
Posts: 23,165
Registered: ‎22-01-2012

Re: Top up

It should click in once your airtime credit goes below £3-as long as you have it set up/enabled on your account.

Please remember to mark a post "Best Answer" which appropriately answers your question/query.Please remember to also award kudos to posts you've found helpful/useful.

Get a free giffgaff Sim

Posts: 46,194
Topics: 124
Kudos: 8,860
Blog Posts: 0
Ideas: 0
Best Answers: 4,963
Registered: ‎20-08-2012

Re: Top up

Hi there.
please go back and check your auto top up is still turned on as there have been a few issues with it disabling over the past few days thanks.
Click onto my Banner and order any FREE sim card with £5 FREE credit.
Get a free giffgaff Sim
Posts: 11
Registered: ‎01-03-2013

Re: Top up

mate, check yu got enough balance on yur bank account
Posts: 146
Topics: 15
Kudos: 13
Best Answers: 11
Registered: ‎03-06-2011

Re: Top up

It should top-up as soon as it goes below £3 as the others said.

Posts: 14,668
Topics: 39
Best Answers: 257
Registered: ‎18-12-2010

Re: Top up

Might be that it is done once a day and so just give it time

Get a free giffgaff Sim
Posts: 244
Registered: ‎27-10-2011

Re: Top up

it should kick in, if you have enabled auto top up.
Posts: 8,330
Topics: 5
Kudos: 490
Best Answers: 178
Registered: ‎28-10-2012

Re: Top up

auto top up active?
If I helped click ''solutions and kudos'' thanks

Sent from my iphone 5