Help & Support

[redbreast59]

Credit has dropped below £3.00 24 hours ago when does the auto Top up click in?

[awais_khan12 exemplar]

Have you set it to auto top up if yes it should do when your balance goes below £3

[lucy68]

others have reported this also, best to keep watch,

[nerakb phenomenon]

It should click in once your airtime credit goes below £3-as long as you have it set up/enabled on your account.

[mathew40 I boldly went...]

Hi there.
please go back and check your auto top up is still turned on as there have been a few issues with it disabling over the past few days thanks.

[joealtony143]

mate, check yu got enough balance on yur bank account

[sophiewilson student]

It should top-up as soon as it goes below £3 as the others said.

[sauron kingpin]

Might be that it is done once a day and so just give it time

[omy_2011]

it should kick in, if you have enabled auto top up.

[headcases governor]

auto top up active?