Help & Support

Reply
newcomer
redbreast59
Posts: 3
Registered: ‎02-07-2012
Best Answer

Top up

Credit has dropped below £3.00 24 hours ago when does the auto Top up click in?

awais_khan12
Posts: 1,561
Kudos: 127
Best Answers: 73
Registered: ‎21-07-2012

Re: Top up

Have you set it to auto top up if yes it should do when your balance goes below £3
If I helped don't forget to accept as solution and kudos. Thanks
Get a free giffgaff Sim
virtuoso
lucy68
Posts: 12,257
Registered: ‎30-10-2011

Re: Top up

others have reported this also, best to keep watch,

Get a free giffgaff Sim
nerakb
Posts: 19,580
Registered: ‎22-01-2012

Re: Top up

It should click in once your airtime credit goes below £3-as long as you have it set up/enabled on your account.

Please remember to mark a post "Best Answer" which appropriately answers your question/query.Please remember to also award kudos to posts you've found helpful/useful.

Get a free giffgaff Sim

mathew40
Posts: 34,328
Topics: 104
Kudos: 5,562
Blog Posts: 0
Ideas: 0
Best Answers: 3,311
Registered: ‎20-08-2012

Re: Top up

Hi there.
please go back and check your auto top up is still turned on as there have been a few issues with it disabling over the past few days thanks.
Click onto my Banner and order any FREE sim card with £5 credit.
Get a free giffgaff Sim
If I have helped,Click onto Kudo's or Solution.
newcomer
joealtony143
Posts: 11
Registered: ‎01-03-2013

Re: Top up

mate, check yu got enough balance on yur bank account
sophiewilson
Posts: 144
Topics: 14
Kudos: 13
Best Answers: 11
Registered: ‎03-06-2011

Re: Top up

It should top-up as soon as it goes below £3 as the others said.

sauron
Posts: 12,186
Topics: 38
Best Answers: 214
Registered: ‎18-12-2010

Re: Top up

Might be that it is done once a day and so just give it time

Get a free giffgaff Sim
trainee
omy_2011
Posts: 244
Registered: ‎27-10-2011

Re: Top up

it should kick in, if you have enabled auto top up.
headcases
Posts: 6,690
Topics: 3
Kudos: 358
Best Answers: 144
Registered: ‎28-10-2012

Re: Top up

auto top up active?
If I helped click ''solutions and kudos'' thanks

Sent from my iphone 5