Help & Support

Reply
newcomer
justinjhutch
Posts: 7
Registered: ‎30-11-2011

Trying to unlock the Adult privacy settings - can an Agent help please?

Hi, 

 

New to Giff-Gaaf been using for about 3 weeks but I am unable to Unlock the Adult setting. I am over 18yers old. I have used my Passport number and driving license but each time comes up with an error - (Gremlins icon). Can anyone help when they get a chance?

 

Many thanks

 

Justin

ts
Posts: 4,157
Topics: 7
Kudos: 443
Best Answers: 238
Registered: ‎25-09-2011

Re: Trying to unlock the Adult privacy settings - can an Agent help please?

go to an o2 shop with ID and they'll remove it for you
Get a free Giffgaff Sim
aimvpr
Posts: 949
Topics: 42
Kudos: 59
Best Answers: 49
Registered: ‎16-10-2011

Re: Trying to unlock the Adult privacy settings - can an Agent help please?

Go into your local o2 store with your passport and dlicence and they can unlock it from there.
If I have solved your query please Click Accept As Solution next to my post! Thanks!
Get a free Giffgaff Sim
sidbrazil
Posts: 318
Topics: 11
Kudos: 25
Best Answers: 6
Registered: ‎25-10-2011

Re: Trying to unlock the Adult privacy settings - can an Agent help please?

Go into an 02 local shop, with an I'd & they'll remove it for you.
Get a free Giffgaff Sim
voodoomama
Posts: 2,672
Kudos: 244
Registered: ‎19-02-2011

Re: Trying to unlock the Adult privacy settings - can an Agent help please?

take some ID with you to an O2 shop and they can take the pver 18 bar off for you

Get a free Giffgaff Sim
Has your question been answered? Don't forget to ACCEPT A SOLUTION
Have I helped? Click on my star :smileywink:
liamwli
Posts: 6,155
Topics: 596
Kudos: 704
Ideas: 72
Best Answers: 102
Registered: ‎19-03-2011

Re: Trying to unlock the Adult privacy settings - can an Agent help please?

Go to any oxygen network shop, and they'll remove it. Don't mention giffgaff though.
jokeyboi77
Posts: 22,106
Registered: ‎07-10-2011

Re: Trying to unlock the Adult privacy settings - can an Agent help please?

do it again this time do it all in lower case and do it thru a diff browser and clear ure browsing history and try again if it dosen't wrk u will need 2 go 2 an o2 shop with id and they'll do it for u it only takes 2 mins but don't say ure with gg i hope this helps merry xmas
solid247
Posts: 15,108
Topics: 119
Kudos: 1,799
Best Answers: 408
Registered: ‎24-08-2011

Re: Trying to unlock the Adult privacy settings - can an Agent help please?

Report ur link to a agent as broken and if thats not working contact a educator
http://community.giffgaff.com/t5/Learn-giffgaff-Top-Tips/Need-to-Contact-an-Agent-Handy-Links/m-p/11...
Get a free Giffgaff Sim
 
cicerone
kabzzzygg
Posts: 742
Registered: ‎06-03-2011

Re: Trying to unlock the Adult privacy settings - can an Agent help please?

Just go to a o2 phone shop with ID they will take it off for you in seconds or ask the gg agent to take the 18+ content which will take around 2-3 days :smileyhappy:
mba_263
Posts: 6,282
Topics: 66
Kudos: 395
Best Answers: 75
Registered: ‎29-05-2010

Re: Trying to unlock the Adult privacy settings - can an Agent help please?

go to an o2 shop best way
Get a free Giffgaff Sim
If you want your free Sim simply follow the below link, and gain yourself free £5 credit !!: http://giffgaff.com/orders/affiliate/mba_263