Help & Support

[helbel39]

I have a new Nokia Asha 201 phone that is with the Virgin Network but obviously I don't want to use that Network as I have just joined giffgaff; the phone says 'Enter restriction code'.  I phoned Virgin last Saturday and they wouldn't give it over the phone and said it will be in the post in 5-7 working days.  However; they have the code as I phoned them today for it; put it in the phone it still doesn't unlock it; so they said they will pass it on to someone else and it will be dealt with Tuesday or Wednesday next week.  Obviously I have paid for this.  Meanwhile I have had my giff gaff account for a week and not been able to use it.  Help please.

[isabel1066 guru]

you will have to wait for virgin to sort your unlock out.

[jayy09]

you can go to any virgin phone shop or most second hand shops that sell phone and they will charge you a small fee for doing it but shouldnt cost more than a fiver

[heather5 · Accepted solution]

They will not unlock the phone in a virgin store just ordered my code this minute on the phone. You have to call 0845 6000 789 and select option 1. Then ask to order an unlock code for your Nokia Ashe 201. You will need to quote the IMEI number (found by pressing *#06# on the phone keypad and the phone number of the virgin sim card. Also it will cost £15.32 regardless of whether or not you have ever used the phone. It will then take under to 1 week and will be sent through the post.

Bit pricey but very polite on the phone.

Hope I helped.

[mgggg]

There's a lot of shops around that have a 'phone unlocking' sign in the window. They can usually do it in about half an hour for around £5 - £10

[u_ghafoor head honcho]

Nokia Asha cost's about £27 to unlock from other sites atm so you are getting a good deal.

www.mobifreedom.net/unlocking/unlock-codes/how-to-unlock.php?targ=device&vend=nokia&nokia=nokia-asha...

[allan1954]

with this phone being a new model i dought that phone unlocking shops will be able to unlock it.

[u_ghafoor head honcho]

This thread is the 1st result that comes up on google if you type ' nokia asha 201 unlock' haha.

http://forum.gsmhosting.com/vbb/f550/hti-credits-official-release-1408283/

A few unlock boxes can do them now, but the unlocker has to buy credits in order to do so. Only independent shops that can afford this stuff will be able to do it for you. Good luck.