Help & Support

Posts: 27
Registered: ‎04-05-2012
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Unlocking a Nokia Asha 201; please help

I have a new Nokia Asha 201 phone that is with the Virgin Network but obviously I don't want to use that Network as I have just joined giffgaff; the phone says 'Enter restriction code'.  I phoned Virgin last Saturday and they wouldn't give it over the phone and said it will be in the post in 5-7 working days.  However; they have the code as I phoned them today for it; put it in the phone it still doesn't unlock it; so they said they will pass it on to someone else and it will be dealt with Tuesday or Wednesday next week.  Obviously I have paid for this.  Meanwhile I have had my giff gaff account for a week and not been able to use it.  Help please.