on 11-05-2012 15:39
I have a new Nokia Asha 201 phone that is with the Virgin Network but obviously I don't want to use that Network as I have just joined giffgaff; the phone says 'Enter restriction code'. I phoned Virgin last Saturday and they wouldn't give it over the phone and said it will be in the post in 5-7 working days. However; they have the code as I phoned them today for it; put it in the phone it still doesn't unlock it; so they said they will pass it on to someone else and it will be dealt with Tuesday or Wednesday next week. Obviously I have paid for this. Meanwhile I have had my giff gaff account for a week and not been able to use it. Help please.
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on 12-05-2012 06:51
They will not unlock the phone in a virgin store just ordered my code this minute on the phone. You have to call 0845 6000 789 and select option 1. Then ask to order an unlock code for your Nokia Ashe 201. You will need to quote the IMEI number (found by pressing *#06# on the phone keypad and the phone number of the virgin sim card. Also it will cost £15.32 regardless of whether or not you have ever used the phone. It will then take under to 1 week and will be sent through the post.
Bit pricey but very polite on the phone.
Hope I helped.
on 12-05-2012 09:06
on 12-05-2012 11:59
A few unlock boxes can do them now, but the unlocker has to buy credits in order to do so. Only independent shops that can afford this stuff will be able to do it for you. Good luck.