on 04-11-2013 16:42
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on 04-11-2013 17:24
on 04-11-2013 18:48
So you haven't yet activated your sim
Here's the proccess for activating a sim with a voucher
You can activate with a voucher, but you can't buy a goodybag during activation,
You need to add the credit first and then convert the credit into a goodybag
Log in here
Put the 6 digit activation code in
And click continue
Where it says " if you have a top up voucher" click
Select ( desktop browser) or
Airtime credit ( mobile browser)
The next page will have your personal information details
Change or edit if necessary
( put your date of birth in)
And click continue
On the next page, put your 16 digit top up voucher code in the box provided and click " redeem"
Your account will then begin to activate, if you check here
It'll say "activation in progress"
When that message disappears (usually within 30 minutes) and is replaced with your credit, you can then convert it into a goodybag/gigabag
Easiest way to buy a goodybag with airtime credit
make sure you've got enough airtime credit to buy the goodybag you want, dial *100# to check
CLICK ONE OF THE LINKS CORRESPONDING TO THE BAG YOU WANT
AND LOG IN IF ASKED
Goodybags plus blackberry
http://j.mp/7-50_hokeybb (£5 hokey + £2.50 bb)
http://j.mp/10_bagbb ( £7.50 bag + £2.50 bb)
http://j.mp/12-50_bagbb (£10 bag + £2.50 bb)
http://j.mp/14-50_bagbb (£12 bag + £2.50 bb)
http://j.mp/17-50_bagbb (15 bag + £2-50 bb)
http://j.mp/22-50_bagbb (£20 bag + £2.50 bb)
And click confirm order to buy
Those short cut links will take you to the final confirmgtion page, it over-rides any browser incompatibility
Always a good idea to dial *100*7# to check if the goodybag has been applied
on 04-11-2013 18:56
Did you top up during your part of the activation proces?If you didn't,your sim won't activate.You'll have to go through the process again and use your voucher during the process.
Once you've done your part of the activation process and activation has fully completed-this should take about 30 minutes after you've done your part including topping up-you'll be able to top upusing a voucher by calling 43430.
04-11-2013 22:10 - edited 04-11-2013 22:13
Check your dashboard to see if your sim is activated - your number will be below your username.
If not then check your payment history to see if the transaction went through.
It can take up to 24 hours for a sim to activate although it's usually much quicker. If you didn't top up when you activated then your sim isn't activated and you will have to repeat the process correctly.