on 12-01-2014 08:58
Hello, after not using my giffgaff number because I was back home, I can not top up my account and the message in the title appears does anyone have an idea of the problem???
Thanks for the answer!!!!
on 12-01-2014 09:02
Remove your debit card here
Reset your address
Put your postcode in and click find address
Choose your address in the drop down list
And click save address
Clear history data and cookies in your browser and add and save the card again
Now see if the payment goes through
on 12-01-2014 09:03
Order a new one from the link below and do a sim swap when it arrives
12-01-2014 09:09 - edited 12-01-2014 09:12
Ok thanks I will order a new sim card to see if it changes something. For the invalid card I do not think it is that, I still can withdraw money.
I contacted an agent, how long does it take them to respond?
on 12-01-2014 09:15
Its not related to your payment problem
Can you say which suggestion you've tried specifically
on 12-01-2014 09:20
Check the expiry date of the card and if it is running out soon then that is the problem.
You may still be able to buy a voucher, order a new card from the bank.