Help & Support

Reply
newcomer
Posts: 5
Registered: ‎25-11-2011

WhatsApp photos not going into camera roll iphone 4s

Hi

 

Please can anyone help, Whatsapp is working correctly on my iphone 4s apart from it does not save photos received into the camera roll, I've checked the settings and they are :- Whatsapp>settings>chat settings>save incoming media is set to ON

 

I thought this would automatically save the photos to the camera roll, am I missing something?

 

Angela

Posts: 25,230
Kudos: 3,203
Best Answers: 2,535
Registered: ‎01-03-2012

Re: WhatsApp photos not going into camera roll iphone 4s

Try reset of iPhone this may troubleshoot the option !


Press and hold both the Sleep/Wake button and the Home button for at least ten seconds, until the Apple logo appears.


(Like all computers, the Apple iPhone occasionally needs a reboot. You can do this by giving it a "hard reset". This does not remove app, songs, contacts or anything else stored on your iPhone. It basically just reboots the phone without following the normal shutdown procedures.)
Get a free giffgaff Sim

newcomer
Posts: 9
Registered: ‎05-02-2012

Re: WhatsApp photos not going into camera roll iphone 4s

[ Edited ]

I dont think it will save in the Camera roll folder, There should be a Whatsapp folder within the images app that contains all your whatsapp images.

 

Follow me @XeroVoid

beginner
Posts: 14
Registered: ‎22-12-2011

Re: WhatsApp photos not going into camera roll iphone 4s

Mine save in my camera roll as soon as I have looked at them. Sorry I know this doesn't help your problem but it does work. Maybe try re-installing what's app?
Posts: 486
Topics: 13
Kudos: 80
Best Answers: 29
Registered: ‎07-07-2011

Re: WhatsApp photos not going into camera roll iphone 4s

Turn off 'save incoming media'.

closedown whatsapp fully by double clicking the home button and closing the app down. 

Restart whatsapp and re-enable 'save incoming media'

Get a free Giffgaff Sim
tutor
Posts: 4,398
Registered: ‎26-04-2012

Re: WhatsApp photos not going into camera roll iphone 4s

This might help. Settings-Privacy-Whatsapp-Then turn ON
Get a free Giffgaff Sim
coach
Posts: 4,922
Registered: ‎27-04-2012

Re: WhatsApp photos not going into camera roll iphone 4s

mines ok

Get a free giffgaff Sim
newcomer
Posts: 9
Registered: ‎05-02-2012

Re: WhatsApp photos not going into camera roll iphone 4s

Try checking if there are other folders storing the whatsapp images.
Posts: 1,877
Topics: 15
Kudos: 157
Best Answers: 40
Registered: ‎04-08-2011

Re: WhatsApp photos not going into camera roll iphone 4s

Re-install the app :smileyhappy:x
If a post has solved your problem then do remember to mark as "best answer" :smileyvery-happy:
Get a free giffgaff Sim
Posts: 8,850
Topics: 9
Kudos: 568
Best Answers: 189
Registered: ‎28-10-2012

Re: WhatsApp photos not going into camera roll iphone 4s

Delete the app and re install it again
If I helped click ''solutions and kudos'' thanks

Sent from my iphone 5