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newcomer
lisa_mf82
Posts: 5
Registered: ‎12-12-2013

Why can't I send a text message

I'm having a problem with sending a text message it's an 07 num could this be due to having to wait 24 hours please help as feel lost without being able to message friends
smiler667
Posts: 11,632
Topics: 31
Kudos: 994
Best Answers: 967
Registered: ‎05-01-2012

Re: Why can't I send a text message

Hello Lisa & welcome to the giffgaff Community

You should probably check the service status in your area by following this link http://www.bit.ly/ggservicestatus and entering your postcode. This should give you display any local issues, including planned work, as well as indicating signal strength (2G & 3G) & outages.

If you find that there are no issues with the signal you can try manual roaming- http://tiny.cc/243r0w
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enigma
jumbo4
Posts: 14,994
Registered: ‎30-10-2011

Re: Why can't I send a text message

hi lisa,

check your area status here:  www.bit.ly/ggservicestatus
for text/calls/data problems see here : http://is.gd/manualroam

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faridaxxo
Posts: 56
Topics: 16
Kudos: 13
Best Answers: 0
Registered: ‎02-06-2011

Re: Why can't I send a text message

check your status in your area and have you topped up
w69d
Posts: 23,408
Registered: ‎20-12-2011

Re: Why can't I send a text message

Hi, can you text to other numbers ?

Are sure that it's a uk network mobile ,as there are a few numbers starting with 07 which wouldn't be included in any goodybags ?
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essie112mm
Posts: 5,318
Registered: ‎31-08-2013

Re: Why can't I send a text message

Sometimes just swutching your phone off, waiting a few mins and then switching it back on will sort the problem as it forces a connection.

 

Check too that you have the correct SMS centre number +447802002606

kerrieanne
Posts: 6,720
Topics: 41
Kudos: 396
Best Answers: 187
Registered: ‎05-01-2012

Re: Why can't I send a text message

Have you credit or a goodybag, if so then reboot your phone and try again
If I helped click ''solutions and kudos'' thanks.


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addy123456
Posts: 2,162
Registered: ‎10-11-2012

Re: Why can't I send a text message

do you have credits?
islandstifle
Posts: 5,793
Topics: 20
Kudos: 970
Best Answers: 403
Registered: ‎24-10-2013

Re: Why can't I send a text message

Are you able to text other numbers? If it's just that specific one it might be a Jersey or other special type of number which you'll need airtime credit for.
All my posts are typed individually for your specific problem and I never copy/paste from a script.

If you need an agent, use http://giffgaff.com/support/ask and choose the relevant category. Please refrain from using the j.mp link, the SIM limit form, or "choosing 30" from the drop-down menu, as this is not supported and may result in your query going to the wrong area.
newcomer
lisa_mf82
Posts: 5
Registered: ‎12-12-2013

Re: Why can't I send a text message

I have tried everything you guys have suggested but still not working and I have a goodie bag only thing I can think of is that I have requested to change me number back to my old one which won't be done till tomorrow