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newcomer
rosemary1944
Posts: 6
Registered: ‎07-07-2012

Why can't I send or receive photos on my I phone 4S

Photos to my phone
novice
shabbalaiba
Posts: 86
Registered: ‎03-06-2013

Re: Why can't I send or receive photos on my I phone 4S

Text settings to 2020 will update your mms and internet settings
amir667
Posts: 7,754
Topics: 15
Kudos: 722
Best Answers: 765
Registered: ‎08-04-2012

Re: Why can't I send or receive photos on my I phone 4S

Hi Rose, and welcome to the giffgaff community,

please note MMS are charged at 16p and are not included in goodybags mins and ensure you have the correct settings.

To get iphone settings text the word "settings" to 2020, should it not work please follow link to iphone guide to enter in manually see here http://bit.ly/jitbiphone

or if your iDevice is running iOS7 Follow the link below on how to set-up guide:

http://community.giffgaff.com/t5/Settings-for-your-device/iOS-7-Internet-and-MMS-set-up/ta-p/9911035
Click here to get your free giffgaff sim with £5 free credit
mrbob3
Posts: 176
Topics: 5
Kudos: 35
Best Answers: 6
Registered: ‎07-08-2013

Re: Why can't I send or receive photos on my I phone 4S

If you are sending pictures to another iphone user, you will need to make sure imessage is enabled. If your MMS settings are not set correctly or you dont want to use MMS, you need to make sure imessage is active.

Go to settings/messaging and check to see if imessage is activated.

Is your internet already working ok?
alexc33
Posts: 9,205
Kudos: 1,258
Best Answers: 923
Registered: ‎24-11-2011

Re: Why can't I send or receive photos on my I phone 4S

Have you set up your iPhone for data & MMS? Download the giffgaff app and use the install settings option or set these up manually. (NOTE the giffgaff APP doesn't install MMS settings, these have to be entered manually as below)

iOS 6 Goto Settings> General> Mobile Data> Mobile Data Network (scroll down to see)
iOS 7 Goto Settings> Mobile Data> Mobile Data Network (scroll down to see)
Now enter these settings
APN: giffgaff.com
USERNAME: vertigo
PASSWORD: password

MMS
APN: giffgaff.com
USERNAME: vertigo
PASSWORD: password

MMSC: http://mmsc-ac.mms.o2.co.uk:10021/mmsc
MMS proxy: 193.113.200.195:8080
MMS Max Message Size: 2097152
MMS UA Prof URL: [leave blank]

DON'T PRESS RESET just go back up the menu
Then pop it into airplane mode then off again and all should now be working.

MMS (picture messaging) cost 16p to UK mobiles and are not included in any goodybag allowance.if you don't have enough credit you can't send them.
sloz
Posts: 51,528
Registered: ‎27-11-2009

Re: Why can't I send or receive photos on my I phone 4S

Firstly check you have airtime credit as mms (16 p each) arn't included in a goodybag allowance *100#
( you'll need credit to send test mms to yourself as you try each combination of settings in turn)

Reset network settings then try all the alternative settings, sending a mms to yourself each time

Reset network settings

go to
Settings
General
Reset ( at the bottom of the page)
And click reset network settings

Once the phone restarts
change the mobile data and mms apn 's
From idata.o2.co.uk
To giffgaff.com
( leave the usernames as vertigo)
dont click reset

Take note of the mmsc and mms proxy settings
Now try sending a mms to yourself start the number +447 and also 07 ( remove your number from contacts if you have it stored there)
And turn off iMessage before you send

Now try the other 3 combinations of settings mentioned below , copy and paste each setting, if you type it in there's always the chance you'll get a detail wrong


The important settings are the MSSC and mms proxy settings , there's two options for each setting so that's four possible combinations

MMSC
http://mmsc-ac.mms.o2.co.uk:10021/mmsc
http://mmsc.mediamessaging.co.uk:8002/

mms proxy
82.132.254.1:8080
193.113.200.195:8080

So try all the possible combinations
As i said before, when you send a test mms to yourself remove your number from contacts first and put the number in manually,
Try starting the number 07 and +447
rayhoo
Posts: 38,564
Topics: 23
Kudos: 4,215
Registered: ‎21-07-2010

Re: Why can't I send or receive photos on my I phone 4S


rosemary1944 wrote:
Photos to my phone

Is your internet worrking?

 

See how MMS works here MMS Simply

Get a free Giffgaff Sim

 

Gen. note: Text "PASS" to 43430 to confirm your username, account e-mail address, and to receive a password reset link.