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newcomer
samstatham29
Posts: 14
Registered: ‎08-04-2011

Why doesn't my sim card work?

Was on Giffgaff, lost phone and SIM, now the new sim doesn't work in my new Samsung Galaxy Apollo. It's an O2, other posts say it should work
chubuking
Posts: 6,858
Topics: 322
Kudos: 831
Best Answers: 127
Registered: ‎10-02-2011

Re: Why doesn't my sim card work?

It's because all replacement sims cone with a bar on it and you will need to contact an agent to remove it

for a micro sim go to http://apps.giffgaff.com/microgaff/directrequest.php?r=chubuking


i always try to give to correct answer so please kudos and accept as solution when i do
phenomenon
aandms
Posts: 17,270
Registered: ‎03-11-2010

Re: Why doesn't my sim card work?

Have you activated the replacement?
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seer
giffgafful
Posts: 16,426
Registered: ‎08-07-2010

Re: Why doesn't my sim card work?

Contact an agent under My giffgaff. It probably has a bar on it as a precaution.

tornado007
Posts: 3,197
Topics: 32
Kudos: 407
Best Answers: 196
Registered: ‎21-12-2010

Re: Why doesn't my sim card work?

can u try the sim in another phone, cus ur sim might be barred or something

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pioneer
jlawes20389
Posts: 1,405
Registered: ‎01-11-2010

Re: Why doesn't my sim card work?

I am sure I have read that replacement sims when the originals are lost have a bar on them that needs to be removed. Contact an agent and they will sort it as the sim will work in the o2 phone

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adam98675
Posts: 4,365
Topics: 50
Kudos: 995
Best Answers: 444
Registered: ‎18-08-2010

Re: Why doesn't my sim card work?

i found that my replacement sim didn't work until i contacted an agent and they sorted it, so i think you'll probably have to do the same http://giffgaff.com/rightnow/ask
guide
kiwatche
Posts: 5,272
Registered: ‎13-08-2010

Re: Why doesn't my sim card work?

You need to activate the new sim
steward
bigalf
Posts: 274
Registered: ‎08-05-2011

Re: Why doesn't my sim card work?

it will still have a bar on it you will have to contact an agent to lift the bar

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Posts: 33,147
Registered: ‎02-02-2011

Re: Why doesn't my sim card work?

You will possibly have a bar on it as it is a replacement, I hate to have to say it but in this case contact an agent should help :smileyhappy:
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