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newcomer
wyndstryke
Posts: 10
Registered: ‎22-07-2010

You cannot make outgoing calls while call barring is on

Does anyone have any ideas? I sent a message to the Agents a few hours ago but nothing back yet. My last phone was lost, so the old SIM & IMEI number were barred. However, I now have a replacement phone from ebay & I have the reissued sim. I activated the new SIM yesterday. However I am unable to make calls with my new phone since it says 'calls barred'. The phone is a Dell Streak, as before (Android 2.2). It has credit & a goodybag. The exact message is : You cannot make outgoing calls while call barring is on. If I go into the call barring section in settings, I can't change the settings because it asks for a 3-character network password. Presumably this is because I asked for my old SIM / phone to be barred? I can't send messages / receive 3G data / etc either. I've set up the APNs according to the instructions.
pioneer
andy_uk
Posts: 1,100
Registered: ‎05-04-2011

Re: You cannot make outgoing calls while call barring is on

You'll just have to wait for the agents to get back to you, as they'll need to remove the temporary bar that replacement sims have on them.
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gladiator33
Posts: 3,594
Topics: 41
Kudos: 611
Best Answers: 248
Registered: ‎28-10-2010

Re: You cannot make outgoing calls while call barring is on

check here for the replies from agents mate http://giffgaff.com/rightnow/account/questions/list

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andymcandy
Posts: 4,129
Kudos: 571
Best Answers: 225
Registered: ‎27-02-2011

Re: You cannot make outgoing calls while call barring is on

Just wait for the agent's reply. Most replacement sims come with a bar on so just wait and it should get removed soon :smileyhappy:
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trainee
clwydian
Posts: 183
Registered: ‎16-03-2011

Re: You cannot make outgoing calls while call barring is on

Your account its still locked from when the previous sim was attached to it. you need an agents magic touch.
newcomer
katiecandice
Posts: 1
Registered: ‎08-07-2011

Re: You cannot make outgoing calls while call barring is on

academic
shedy
Posts: 1,850
Registered: ‎12-06-2011

Re: You cannot make outgoing calls while call barring is on

U need to tell agent that your replacement sim has arrived and that u need the bar removed. kudos if i was helpful pls.
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kudos if I helped and mark as solution answered if you are satisfied. thxs.
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manguexa
Posts: 826
Registered: ‎27-01-2011

Re: You cannot make outgoing calls while call barring is on

the agents has to remove the bars

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