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newcomer
pauldcullen1
Posts: 2
Registered: ‎31-12-2011

Youtube video won't play, only sound...!!?

Hi I've installed the giffgaff in a new Samsung Tocco Lite. Unfortunately youtube will only play sound, no video. I have not tampered with the giffgaff settings sent by giffgaff in any way (just installed from the mms and wap texts they sent).

 

Can someone please help?

 

I have checked and the phone is definitely a 3G phone.

 

Thanks!!

helping the masses
weeman
Posts: 27,669
Registered: ‎12-05-2010
Mobile Phone: Oppo Find 7a

Re: Youtube video won't play, only sound...!!?

I don't know where you got your info from mate,but this phone is not a 3g phone.

 

http://www.gsmarena.com/samsung_s5230_star-2739.php

 

George

sloz
Posts: 49,143
Registered: ‎27-11-2009

Re: Youtube video won't play, only sound...!!?

It does sound that the 3G speed isn't quite fast enough to give a succesfull stream
That's why you're only getting sound, there's nothing realy you can do to speed up the 3G speed, there's a few alternative sites that might work , il look them up and post them later
greenman
Posts: 5,424
Topics: 124
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Best Answers: 295
Registered: ‎10-08-2010

Re: Youtube video won't play, only sound...!!?


pauldcullen1 wrote:

Hi I've installed the giffgaff in a new Samsung Tocco Lite. Unfortunately youtube will only play sound, no video. I have not tampered with the giffgaff settings sent by giffgaff in any way (just installed from the mms and wap texts they sent).

 

Can someone please help?

 

I have checked and the phone is definitely a 3G phone.

 

Thanks!!


Question asked before and solution here; http://community.giffgaff.com/t5/Help-Ask-the-community-got-stuck/Youtube-Not-Working-on-Samsung-Toc...

solid247
Posts: 15,144
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Best Answers: 413
Registered: ‎24-08-2011

Re: Youtube video won't play, only sound...!!?

? Does the phone defo have 3g or wifi ?
Get a free Giffgaff Sim
 
helping the masses
weeman
Posts: 27,669
Registered: ‎12-05-2010
Mobile Phone: Oppo Find 7a

Re: Youtube video won't play, only sound...!!?


solid247 wrote:
? Does the phone defo have 3g or wifi ?

No none of them.

 

See the link i posted above.

 

George

sloz
Posts: 49,143
Registered: ‎27-11-2009

Re: Youtube video won't play, only sound...!!?

Ah right if it's only 2g you will find it difficult to stream on giffgaff, you might have been able to stream on other networks but a drop of only a few Kbps would make a difference
solid247
Posts: 15,144
Topics: 120
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Registered: ‎24-08-2011

Re: Youtube video won't play, only sound...!!?

Sorry weeman i lost connection
And op if its only 2g its basically iseless for anything to do with internet sorry to say
Get a free Giffgaff Sim
 
newcomer
pauldcullen1
Posts: 2
Registered: ‎31-12-2011

Re: Youtube video won't play, only sound...!!?

Thanks George but I checked this before posting.

 

See the link attached.

http://www.carphonewarehouse.com/mobiles/mobile-phones/SAMSUNG-TOCCO-LIGHT-DC/PPAY#rdOverviewContent...

sloz
Posts: 49,143
Registered: ‎27-11-2009

Re: Youtube video won't play, only sound...!!?

That link redirects to the wrong page paul
Did it state YouTube works on the phone?
As I said the speed looks like its just not quite fast enough