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chelseajobedford
Posts: 1
Registered: ‎24-02-2013
Best Answer

already activated

someone help please! 

i already activated my sim card but didnt make an account, how do i add my sim card to my account so i can top up online?! its only telling to to activate a sim card but it already is!

dalan
Posts: 43,782
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Registered: ‎24-10-2011

Re: already activated

You can't activate a sim without an account. You must have an account to post this thread.
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mba_263
Posts: 7,286
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Registered: ‎29-05-2010

Re: already activated

Are you sure you didn't put in the email when you ordered it?
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bertiebat
Posts: 16,821
Registered: ‎25-01-2011

Re: already activated

You must have created an account to activate the SIM?

 

input your PHONE NUMBER into this link http://giffgaff.com/support/lost-password and an email with the username connected to the SIM will be sent to your registered email account.:smileyhappy:   Or Text USERNAME to 2020.

To get your phone number if you don't know it then text NUMBER to 2020.

Please mark the best answer when you're sorted :smileyhappy: to help others find it.
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usmanozzy786
Posts: 18,272
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Registered: ‎24-02-2011

Re: already activated

Sim cannot be activated without an account
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mikeok
Posts: 1,036
Topics: 48
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Registered: ‎20-03-2011

Re: already activated

 try using a different browser

 

 

Are you having problems connecting to giffgaff or unable to top up etc.?

Firefox Browser http://mozilla-firefox.todownload.com/?gclid=CLKCgdvjtLECFSQhtAodniEACg Internet Explorer http://windows.microsoft.com/en-US/internet-explorer/downloads/ie


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sloz
Posts: 54,023
Registered: ‎27-11-2009

Re: already activated

Shen you say you've already activated the sim card , did you top up or buy a goodybag during activation?
yasar_786
Posts: 5,100
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Registered: ‎13-07-2012

Re: already activated

Hi, you can't have activated your sim without having an account.

Did you top-up or buy a £5 goodybag when activating your sim? If No, this means that your sim is not activated yet. Members must top-up minimum of £10 or buy the £5 goodybag by paying using credit/debit card in order to activate their sim.


Try using a different browser such as firefox or google chrome and clearing history, cache etc.

Try using the mobile site https://giffgaff.com/mobile/buy (can be used on the PC).
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