on 02-12-2013 21:50
distreesed phone user
i have lost my phone
i didnt report a lost/stolen sim card , but just got a new one activated to the old number
i need to block the phone for insurance
can i block the phone to giffgaff using the IME number
all help appreciated
This question has a Best Answer. Go to Best Answer
on 02-12-2013 22:03
And block your phone and SIM. This will block your current SIM if you did a SIM swap.
This is the only way you can block the IMEI number.
Once you've blocked both the phone and SIM giffgaff will send you a new SIM by first class post to replace your old one with all the same account information and the same number.
on 03-12-2013 01:52
The IMEI number is specific to a particular phone, if you still have the packaging it might be on the box label, of the lost phone.
To get the IMEI number of your replacement phone that you are using now, dial * # 0 6 # (without spaces).
Make a note of it somewhere. But DON'T give Giffgaff that number! Not unless you lose this phone too
Call abroad with Giffgaff! see http://giffgaff.com/index/international - NEW RATES from Jun 2014
on 03-12-2013 15:32
hi thanks for the information
if i do this will giffgaff block my phone that is lost or will it block the phone i am now using
does giffgaff know which phone i have
If you've already started using the SIM in another phone then I guess it will block the phone you are using now.
This is a good point. Sorry that I didn't think of that when I first posted.
I wonder if there is a way to block the IMEI of the phone you were using previously through the agents. This is something to look into I guess.