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beginner
sadia4ever
Posts: 30
Registered: ‎09-11-2010
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can't login to my account

i am trying to login to my account but its keep giving error message that "this site is been updated at the moment so some of the transactional pages like login, top-up may not be working". I am trying to login from my iPhone 4 but i am not using giffgaff sim in my iphone.please help thanks

sam1128
Posts: 25,230
Kudos: 3,183
Best Answers: 2,533
Registered: ‎01-03-2012

Re: can't login to my account

Have you tried the mobile site?

Http://giffgaff.com/mobile
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soothsayer
djbonner07
Posts: 19,652
Registered: ‎13-03-2011

Re: can't login to my account

Try Browser Issues & More http://community.giffgaff.com/t5/Learn-giffgaff-Top-Tips/Logging-in-Other-Browser-Issues/m-p/3964167
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joecox406
Posts: 971
Topics: 32
Kudos: 107
Best Answers: 13
Registered: ‎31-08-2010

Re: can't login to my account

The site will be on and off until 9am, you can read more about this here: http://community.giffgaff.com/t5/Service-Updates-Notice-board/giffgaff-Website-outage-00-00-6-11-12-...
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paultheball
Posts: 18,468
Registered: ‎21-03-2012

Re: can't login to my account

Yes the site is undergoing an update at the
moment and is expected to last until @9am...
...you wont be able to log in to your account...
you can use the mobile site for the community.


Feel free to award Kudos to posts that helped you
and BEST ANSWER to the post that solved it :-)
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beginner
sadia4ever
Posts: 30
Registered: ‎09-11-2010

Re: can't login to my account

no i haven't tried mobile site, shall i download giffgaff app in my iphone?

rayhoo
Posts: 38,840
Topics: 24
Kudos: 4,289
Registered: ‎21-07-2010

Re: can't login to my account


sadia4ever wrote:

i am trying to login to my account but its keep giving error message that "this site is been updated at the moment so some of the transactional pages like login, top-up may not be working". I am trying to login from my iPhone 4 but i am not using giffgaff sim in my iphone.please help thanks


The site is being updated until approx. 9.00am.

 

sam1128
Posts: 25,230
Kudos: 3,183
Best Answers: 2,533
Registered: ‎01-03-2012

Re: can't login to my account


There is planned website outage on website in order to accommodate new Goodybag :


http://community.giffgaff.com/t5/Service-Updates-Notice-board/giffgaff-Website-outage-00-00-6-11-12-...
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beginner
sadia4ever
Posts: 30
Registered: ‎09-11-2010

Re: can't login to my account

thanks all of you for your help

soothsayer
djbonner07
Posts: 19,652
Registered: ‎13-03-2011

Re: can't login to my account

You still could always try and download the giffgaff app and try on that :smileyhappy:

No Harm In Trying :smileywink:
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