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beginner
Posts: 33
Registered: ‎09-11-2010
Best Answer

can't login to my account

i am trying to login to my account but its keep giving error message that "this site is been updated at the moment so some of the transactional pages like login, top-up may not be working". I am trying to login from my iPhone 4 but i am not using giffgaff sim in my iphone.please help thanks

Posts: 25,230
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Registered: ‎01-03-2012

Re: can't login to my account

Have you tried the mobile site?

Http://giffgaff.com/mobile
Get a free giffgaff Sim

oracle
Posts: 21,672
Registered: ‎13-03-2011

Re: can't login to my account

Posts: 971
Topics: 32
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Registered: ‎31-08-2010

Re: can't login to my account

The site will be on and off until 9am, you can read more about this here: http://community.giffgaff.com/t5/Service-Updates-Notice-board/giffgaff-Website-outage-00-00-6-11-12-...
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Posts: 18,477
Kudos: 4,105
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Registered: ‎21-03-2012

Re: can't login to my account

Yes the site is undergoing an update at the
moment and is expected to last until @9am...
...you wont be able to log in to your account...
you can use the mobile site for the community.

Get a free giffgaff Sim
beginner
Posts: 33
Registered: ‎09-11-2010

Re: can't login to my account

no i haven't tried mobile site, shall i download giffgaff app in my iphone?

Posts: 40,591
Topics: 24
Kudos: 4,633
Registered: ‎21-07-2010

Re: can't login to my account


sadia4ever wrote:

i am trying to login to my account but its keep giving error message that "this site is been updated at the moment so some of the transactional pages like login, top-up may not be working". I am trying to login from my iPhone 4 but i am not using giffgaff sim in my iphone.please help thanks


The site is being updated until approx. 9.00am.

 

Posts: 25,230
Kudos: 3,216
Best Answers: 2,537
Registered: ‎01-03-2012

Re: can't login to my account


There is planned website outage on website in order to accommodate new Goodybag :


http://community.giffgaff.com/t5/Service-Updates-Notice-board/giffgaff-Website-outage-00-00-6-11-12-...
Get a free giffgaff Sim

beginner
Posts: 33
Registered: ‎09-11-2010

Re: can't login to my account

thanks all of you for your help

oracle
Posts: 21,672
Registered: ‎13-03-2011

Re: can't login to my account

You still could always try and download the giffgaff app and try on that Smiley Happy

No Harm In Trying Smiley Wink
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