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haseena7
Posts: 11
Registered: ‎21-07-2011
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can't top up my goody bag

hello, I have spent 45 mins trying to top up my hokey cokey goody bag, but that's not coming up as an option.  I only seem to be able to top up set amounts without a goody bag. 

 

My goody bag will run out at midnight and so I wanted to top it up before it runs out.

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mgb2
Posts: 12,079
Registered: ‎26-08-2011

Re: can't top up my goody bag

[ Edited ]

you must do this before 8pm the day it runs out

this is incase removing the old one also takes the new one

it's wait til the morning now sorry

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oldyorkie
Posts: 15,481
Registered: ‎08-07-2011
Mobile Phone: Nexus 5 32gb.

Re: can't top up my goody bag

you need to top up £5 then BUY the goodybag with your credit :smileywink:

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hoffffy
Posts: 657
Registered: ‎05-10-2011

Re: can't top up my goody bag

[ Edited ]

You will not be able to buy a new goodybag from 8PM untill 8AM the next morning if your current one runs out at 12PM. You'll have to wait untill morning sorry. In future you should queue the goodybag to start straight away.

 

Hope this helps :smileyvery-happy:

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smudgerdavid
Posts: 664
Topics: 45
Kudos: 51
Best Answers: 9
Registered: ‎19-05-2011

Re: can't top up my goody bag

[ Edited ]

click my giffgaff on right under current bag should say sumthin like buy ur next goodie bag click it if you have credit buy one if you have no credit you will need to top up first to buy goodie bag

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cicerone
ahf
Posts: 1,018
Registered: ‎13-07-2011

Re: can't top up my goody bag

my goodybag runs out at midnight too. We have to wait until 8am tomorrow to purchase a goodybag
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digitalbyron
Posts: 549
Kudos: 53
Best Answers: 19
Registered: ‎30-08-2011

Re: can't top up my goody bag


oldyorkie wrote:

you need to top up £5 then BUY the goodybag with your credit :smileywink:



Minimum topup is £10

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djbonner07
Posts: 17,765
Registered: ‎13-03-2011

Re: can't top up my goody bag

You can only buy a goodybag up to 8pm on the expiry date of your current one

Otherwise you will have to wait till around 8-9am the next day of your expired goodybag the day before.

*Its best to have one queued then it will kick in as soon as the other one expires instead of waiting till 8-10am the nxt day*

Or it's best to buy one before 8pm on the day your current one expires so they swap over automatically.

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mo2011
Posts: 4,346
Topics: 21
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Best Answers: 102
Registered: ‎11-02-2011

Re: can't top up my goody bag

on the day of expiry you cant buy a goodybag you will have to wait until 0900 in the morning.
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oldyorkie
Posts: 15,481
Registered: ‎08-07-2011
Mobile Phone: Nexus 5 32gb.

Re: can't top up my goody bag

[ Edited ]

digitalbyron wrote:

oldyorkie wrote:

you need to top up £5 then BUY the goodybag with your credit :smileywink:



Minimum topup is £10


Should have been clearer - thanks :smileyhappy: was pointing out that credit needed to be there first .... thinking too far ahead :smileytongue:

 

 

To Read is To Learn - go on - give it a try :smileywink:
Teamwork is essential - it gives the enemy someone else to shoot at :smileytongue:

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