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newcomer
reenareenz
Posts: 1
Registered: ‎13-03-2012

compensation for loss of service

Hi all,

 

Did anyone receive any sort of compensation for this huge mess up yesterday as I could not use my phone for over 7 hours and I got a silly apology!

 

Serena

deciver12
Posts: 1,722
Topics: 101
Kudos: 86
Best Answers: 21
Registered: ‎25-06-2011

Re: compensation for loss of service

it was only like 8 hours lol i'm sure you could go without your phone for that long.
bengalknights
Posts: 31,227
Topics: 26
Kudos: 3,018
Best Answers: 1,857
Registered: ‎29-07-2011

Re: compensation for loss of service

Not yet although expect 1 pound or less lol
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syorksdeano
Posts: 7,725
Topics: 303
Kudos: 2,137
Best Answers: 191
Registered: ‎21-06-2010

Re: compensation for loss of service

Least you got an apology, some networks won't even give you that
`Please give me kudos if my reply was helpful.'

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newcomer
mikedeveloper
Posts: 21
Registered: ‎12-03-2012

Re: compensation for loss of service

You shouldn't have to go without a phone. Cheap or not, that's not a good service and Giffgaff will feel the wrath from users I bet unless they offer something.
hashjam
Posts: 2,175
Topics: 20
Registered: ‎21-08-2011

Re: compensation for loss of service

[ Edited ]
Not sure you would be asking the same question if you were with another network. An apology is suffice.
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academic
gerradwy
Posts: 2,837
Registered: ‎07-06-2011

Re: compensation for loss of service

Wait and see. I believe gg will come up with sth for us
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bonusball
Posts: 32,677
Registered: ‎11-08-2011

Re: compensation for loss of service

dannismith
Posts: 18
Topics: 3
Kudos: 0
Best Answers: 1
Registered: ‎09-06-2011

Re: compensation for loss of service

I think i did but i'm not sure if it was just a blip. My £10 goody bag should have ran out last night (16th) at midnight, but this morning i was still able to text and use the internet. Before anyone asks, i did not have any credit on my phone just the goodybag. It did eventually run out at around 2 o'clock this afternoon though. Did anyone else have the same thing happen to them? I'm not complaining or anything :smileytongue: i wasn't expecting any compensation anyway cause it seems silly for just a few hours of not being able to use a phone. Only thing i was slightly sad about was not being able to ring or text my mum to say happy birthday until 6 o'clock at night XD

contributor
mrxt
Posts: 1,274
Registered: ‎11-02-2012

Re: compensation for loss of service

I doubt we will get anything and its not needed.
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