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newcomer
Posts: 17
Registered: ‎01-08-2011

confusion :s

My nan has a gg sim bt hasnt topd up for a while i can still call and txt her but she cant log in to top up and i cant top her up of my account? Help would be greatly appreciated Smiley Happy x
Posts: 28,544
Registered: ‎16-02-2011

Re: confusion :s

[ Edited ]

Get her a voucher(O2 or Giffgaff) and Topup by Dialing 43430.

 

or use this https://giffgaff.com/topup/altruistic

Get a free Giffgaff Sim
Please give 'KUDOS' if you like my post. If my answer helped then please click 'Accept as Solution'
Posts: 6,430
Topics: 127
Kudos: 951
Best Answers: 360
Registered: ‎10-08-2010

Re: confusion :s

[ Edited ]

spero89 wrote:
My nan has a gg sim bt hasnt topd up for a while i can still call and txt her but she cant log in to top up and i cant top her up of my account? Help would be greatly appreciated Smiley Happy x

first of all you can call and text as the sim is still active and to receive calls and texts is free.

 

Second, to top up her phone by voucher you need this info:

http://support.giffgaff.com/app/answers/detail/a_id/580

 

But don't you need to ring from your nan's phone??

 

Kudos to morvin for his altruistic link. Smiley Happy

Problem should be solved

supporter
Posts: 920
Registered: ‎29-01-2012

Re: confusion :s

Try and get a GiffGaff or 02 voucher and top up. Smiley Happy

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newcomer
Posts: 17
Registered: ‎01-08-2011

Re: confusion :s

@morvin Yes i was thinkin the same but she wants a goody bag and @greenman her 3months gg2gg has ran out ww