on 03-11-2011 02:15
hi, can someone tell me what is going with my contract with giffgaff i sign up with 10 pounds a month for 250 minutes to any uk network, unlimited tests and internet at moment am not geting that package i get charge per minute calls,message and no assess to internet.after changing my number to giffgaff.
on 03-11-2011 02:20
Did you follow this guide as you have to purchase your goodybag yourself,
Please follow this guide thanks
1. Make sure your (logged in) , and go to the (Top Up) page .
2. go to ( pick your favourite goodybag ) select your goodybag and then press add to basket
3. then tick the box > pay for your order from your airtime credit
4. then click on ( continue )
5. confirm , then click on ( place your order )
My Guide: http://community.giffgaff.com/t5/Learn-giffgaff-To
Video Guide: http://www.youtube.com/watch?v=C0PBt85obFU
Off Subject/Topic! Dongle Settings: http://community.giffgaff.com/t5/Learn-giffgaff-To
You can also buy another goodybag to start a month later
You can buy another goodybag so it is ready to go when your current one expires - this is referred to as "queuing" your next goodybag.
Your "queued" goodybag will sit on your account, when your current goodybag expires, your queued one will take over immediately.
Please note: you can only have 1 active goodybag at any one time (ie you can't change your goodybag before it expires/ add a new one).
You can only buy a goodybag up to 8pm on the expiry date of your current one
Otherwise you will have to wait till around 8-9am the next day of your expired goodybag the day before.
*Its best to have one queued then it will kick in as soon as the other one expires instead of waiting till 8-10am the nxt day*
Or it's best to buy one before 8pm on the day your current one expires so they swap over automatically.
http://bit.ly/giffgaffvoucher - Where to buy a giffgaff voucher.
http://bit.ly/giffgaffgoodybag - Complete guide to goodybags.
http://bit.ly/giffgaffgfc - Buying a goodybag from existing credit.
""Goodybags Only Last/Expires Every Calender Month""
on 03-11-2011 02:29
on 03-11-2011 02:32
Also check the resepts sent to you by email.
on 03-11-2011 05:19
giffgaff works as pay as you go by default, then you can add goodybags on the top(and that "overrides" payg)
idea: Please SAVE my text when "something goes wrong" in Ask an agent form
on 03-11-2011 06:51
TOP UP & GOODYBAG INFO
on 03-11-2011 06:52