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expert
nosh
Posts: 12,089
Registered: ‎02-11-2010

Re: hellow

my top up date alwais be on the 14 i get my mins on 15 and they work buh sum how itsh nt working thanks agian
mary_r_t
Posts: 15,622
Registered: ‎24-01-2010

Re: hellow

If you had a goodybag that was supposed to take over and it hasn't then you will need to contact an agent.

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expert
nosh
Posts: 12,089
Registered: ‎02-11-2010

Re: hellow

thanks iv contacted an agent im quite upset as they have took the top up money owt and i have nt recived anything
visionary
joolzian
Posts: 4,026
Registered: ‎14-07-2010

Re: hellow

Quite a few people are reporting their bags have not started. If you lose any days I am sure giffgaff will make up for it.

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expert
nosh
Posts: 12,089
Registered: ‎02-11-2010

Re: hellow

yea seem everyones having problems wid goodybags i jush hope i get my mins or i wnt be Happy
scholar
shahin1
Posts: 1,669
Registered: ‎11-11-2010

Re: hellow

i think its a coincidwnce joolzian but anyway i think its best if u contact an agent

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supporter
rizzy786
Posts: 1,629
Registered: ‎02-10-2010

Re: hellow

i think you need the settings again text setting to 2020

expert
nosh
Posts: 12,089
Registered: ‎02-11-2010

Re: hellow

i have tired settings nwt seems to happen i still have nt recived my mins i fink the goodybag thing is dwn and also i have contact an agent does anyone knw wen they get back to u?
head honcho
sparkybhoy
Posts: 5,491
Registered: ‎21-09-2010

Re: hellow

Would you please not use text speak as it's difficult to read and makes helping you take longer.

 

Yes there is currently an issue with goodybags, it will be looked at tomorrow when the tech team or working.

 

Agents aim to reply to you within 24hrs

expert
nosh
Posts: 12,089
Registered: ‎02-11-2010

Re: hellow

Thank you and i do applogies just so use to writing in txt langauage and u have been Great help i just hope they goodybags are normal tammarow as i need to phone do i just have to check if they goodybags working by sending a txt or phoning someone?