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newcomer
rachaelckc
Posts: 15
Registered: ‎06-09-2012
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how do i buy a goody bag after ive topped up by voucher ?

ive topped my phone up 10 pound to buy a goody bag how do i buy the goody bag ?

simmsreece
Posts: 3,141
Registered: ‎12-03-2012

Re: how do i buy a goody bag after ive topped up by voucher ?

Step 1) Go to the "Top-up" section of the website - link is found amongst the 9 tabs on every page.

 

If you then dont see the page below, it means you are not logged in - log in by clicking here

 


   

 

2) Select the goodybag you wish to buy and click "Add to basket" - underneath the goodybag you want :smileywink:

 

 

  

3) Tick the box in "My basket" to pay with your credit (seen in yellow below) and then hit "Continue"

 

 

 

 4) Finally click the check and confirm your order, please note once a goodybag is active it cannot be cancelled!

 

Then hit "Place your order" button at the bottom of the page, and you're done! 

 

Scan this QR code to get a micro-sim with £5 free credit!
lmills
Posts: 11,368
Topics: 26
Kudos: 1,346
Best Answers: 1,166
Registered: ‎17-02-2012

Re: how do i buy a goody bag after ive topped up by voucher ?

http://bit.ly/giffgaffgfc - Buying a goodybag from existing credit
Get a free Giffgaff Sim
sallyfiona
Posts: 1,960
Topics: 33
Kudos: 186
Best Answers: 10
Registered: ‎17-12-2011

Re: how do i buy a goody bag after ive topped up by voucher ?

Hi.  Easy just follow the post above I couldnt say it better but Just one thing Some people have been having difficulties buying Goodybags at the moment.

aha3124
Posts: 2,033
Topics: 13
Kudos: 74
Best Answers: 23
Registered: ‎26-09-2010

Re: how do i buy a goody bag after ive topped up by voucher ?

go to my giffgaff.
naf3
Posts: 5,528
Topics: 4
Kudos: 678
Best Answers: 645
Registered: ‎19-06-2012

Re: how do i buy a goody bag after ive topped up by voucher ?

In order to buy a goodybag from your credit, you need to:

1) Go to the Top-up page

2) Select your preferred goodybag

3) Choose the option to pay using airtime credit balance and confirm your order

A full guide on buying goodybags from existing credit: http://bit.ly/giffgaffgfc
Please give me a 'Kudos' if I have helped, by Clicking on the STAR on the Right :smileyhappy: Order your FREE Giffgaff Sims from Below:
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newcomer
rachaelckc
Posts: 15
Registered: ‎06-09-2012

Re: how do i buy a goody bag after ive topped up by voucher ?

its saying my sim not acvtivated but it is i acvtivated it and topped it up last month :smileysad: so it wont let me buy a goody bag dont no how to reactivate it as i dont have my card it came on

sloz
Posts: 53,767
Registered: ‎27-11-2009

Re: how do i buy a goody bag after ive topped up by voucher ?

Hi Rachael, can you check your other thread, you need to ask an agent to fix your account

http://community.giffgaff.com/t5/Help-Ask-the-community-got-stuck/topping-up-my-phone/td-p/6339704

instructor
adscan
Posts: 4,544
Registered: ‎25-11-2010

Re: how do i buy a goody bag after ive topped up by voucher ?

Under the top up page. You can use your credit to buy a goodybag.
newcomer
rachaelckc
Posts: 15
Registered: ‎06-09-2012

Re: how do i buy a goody bag after ive topped up by voucher ?

i have reported it to an agent but really need my phone topping up :smileysad: