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beginner
Posts: 11
Registered: ‎11-11-2011

how do i cancel my goodybag?

hi how do i cancel my goody bag and add a new one on? its just i had a 25pound one and already bought a 5pound 1 by mistake what started to day but wont be enuf so want a 25pound can i do this or not?


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seer
Posts: 13,277
Registered: ‎18-06-2011

Re: how do i cancel my goodybag?

If you contact an agent they should refund your goodybag if it's not active http://giffgaff.com/rightnow/ask

Posts: 5,046
Topics: 5
Kudos: 515
Best Answers: 230
Registered: ‎10-12-2011

Re: how do i cancel my goodybag?

Once the goodybag is live you cannot change or cancel it.

Only 1 goodybag per month. You have to wait for current goodybag to expire
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Posts: 17,264
Kudos: 3,898
Best Answers: 936
Registered: ‎09-09-2010

Re: how do i cancel my goodybag?


bronson2011 wrote:

hi how do i cancel my goody bag and add a new one on? its just i had a 25pound one and already bought a 5pound 1 by mistake what started to day but wont be enuf so want a 25pound can i do this or not?


Best option is to not use any of it and ask the agent Smiley Happy 

 

http://support.giffgaff.com/app/ask


student
Posts: 190
Registered: ‎31-10-2011

Re: how do i cancel my goodybag?

It is not usually possible to cancel it, if it's not active yet it might be worth asking an agent to see if they can help - don't expect a quick response though.
Posts: 19,246
Registered: ‎11-05-2010
Mobile Phone: iPhone 6

Re: how do i cancel my goodybag?

If its queued you can contact an agent and they will cancel it for you Smiley Wink

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Posts: 2,676
Kudos: 246
Registered: ‎19-02-2011

Re: how do i cancel my goodybag?

If it's active, you can't cancel it.  It is has been queued, you can ask an agent to cancel it

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Posts: 2,343
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Best Answers: 119
Registered: ‎30-11-2011

Re: how do i cancel my goodybag?

Not possible, sorry

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guide
Posts: 2,521
Registered: ‎04-12-2010

Re: how do i cancel my goodybag?

If it's active, it cannot be refunded. Only queued goodybag can be changed and refunded

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Posts: 3,334
Kudos: 485
Best Answers: 279
Registered: ‎17-06-2011

Re: how do i cancel my goodybag?

you can't cancel a current one, sorry!
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