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newcomer
shaunc10
Posts: 4
Registered: ‎27-01-2012

i have a £10 Goody Bag Set to Run out today HELP

i have a £10 Goody Bag Set to Run out today but i cant top up my phone cause GiffGaffs site wont let me !!

student
zee19
Posts: 597
Registered: ‎13-09-2011

Re: i have a £10 Goody Bag Set to Run out today HELP

u just have to wait.. it might be working tmew. this happened before.
helper
f1ahmed
Posts: 580
Registered: ‎25-02-2012

Re: i have a £10 Goody Bag Set to Run out today HELP

try topping up online with a voucher or bank card
If iv helped you leave me a kudos
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mrcool073
Posts: 15,061
Kudos: 1,510
Registered: ‎29-09-2011

Re: i have a £10 Goody Bag Set to Run out today HELP

you'll be locked out now anyway need to try again in the morning after 10am



newcomer
slamat10
Posts: 4
Registered: ‎10-10-2011

Re: i have a £10 Goody Bag Set to Run out today HELP

Try re refreshing the page and top up again they will only charge you once
lukester
Posts: 1,625
Kudos: 151
Best Answers: 54
Registered: ‎11-02-2011

Re: i have a £10 Goody Bag Set to Run out today HELP

As it's after 7pm you will have to wait until tomorrow 8 - 9am. The system locks you out after 7pm on expiry day. Sorry.

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azeem2012
Posts: 4,646
Topics: 16
Kudos: 266
Ideas: 1
Best Answers: 54
Registered: ‎20-01-2012

Re: i have a £10 Goody Bag Set to Run out today HELP

Yea try get a voucher from Co-Op, they still open!
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bluemoonbaz
Posts: 45,451
Registered: ‎10-02-2011

Re: i have a £10 Goody Bag Set to Run out today HELP

shaun come back tommorow after 10. your locked out tonight for expiring goody bags .
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http://community.giffgaff.com/t5/Submit-Great-giffgaff-Ideas/blackberry-addon-fix-please-support/idi-p/3357539

bertiebat
Posts: 16,804
Registered: ‎25-01-2011

Re: i have a £10 Goody Bag Set to Run out today HELP

Is your goodybag expiring tonight in which case read the following.

Sorry but you cannot buy another goodybag after 7pm on the day a live one expires. You will be able to get another one in the morning from around 9am onwards (maybe later).

Until then you will need to use credit for calls and internet access after approx midnight when the goodybag expires/d (so maybe turn your data off until you have bought the goodybag)

In future to get around this you can queue a goodybag (just buy another one anytime before 7pm on the live expiry day) and the queued one seamlessly replaces the live one between 10pm - midnight on the expiry day. :smileyhappy:
Please mark the best answer when you're sorted :smileyhappy: to help others find it.
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einnep
Posts: 145
Kudos: 11
Best Answers: 2
Registered: ‎16-09-2011

Re: i have a £10 Goody Bag Set to Run out today HELP

Sorry you have to set your next goodybag before 7.00pm on the day your old one runs out. Will allow you again in the morning :smileywink: