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newcomer
bensta123
Posts: 33
Registered: ‎20-05-2012

iPhone 4 ''There is a problem with your iPhone''

Hello

        when i woke up this morning my iphone displayed a notificaton saying calls and texts are unavailable please restore to fix - or something of the sort. but now, i have tried restoring the phone several times and on iTunes i get a message saying ''there is a problem with your iphone. it may be damaged and cannot be activated for service'' anyone know what i can do? i havent heard or seeen this problem before and like most people need my mobile phone, and as i am on holiday i cant get to the apple store till wednesday.

muhammadasim
Posts: 3,647
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Registered: ‎31-03-2012

Re: iPhone 4 ''There is a problem with your iPhone''

if yr iphone is locked to specific network then u need that specific sim to activate yr sim.

 

looks like yr phone got updated and now u have locked iphone

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sam1128
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Registered: ‎01-03-2012

Re: iPhone 4 ''There is a problem with your iPhone''

See this video that's the only way to solve it.

Had same problem apple store did this for me .

http://www.youtube.com/watch?v=bITIiGswjFI

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rookie
latheef
Posts: 109
Registered: ‎17-04-2012

Re: iPhone 4 ''There is a problem with your iPhone''

Hey there,
Was your iPhone working okay before this incident?
newcomer
bensta123
Posts: 33
Registered: ‎20-05-2012

Re: iPhone 4 ''There is a problem with your iPhone''

so you are saying if i go to the O2 shop, get a microsim then attempt to restore it will work?
newcomer
bensta123
Posts: 33
Registered: ‎20-05-2012

Re: iPhone 4 ''There is a problem with your iPhone''

up until this morning the phone was working perfectly, ive only had it 2 weeks :'(
sam1128
Posts: 25,230
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Registered: ‎01-03-2012

Re: iPhone 4 ''There is a problem with your iPhone''

Well you don't need O2 sim giffgaff sim works fine !

You need to put iPhone into DFU mode and do recovery that way!

It fix software problem !

http://www.youtube.com/watch?v=bITIiGswjFI
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muhammadasim
Posts: 3,647
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Registered: ‎31-03-2012

Re: iPhone 4 ''There is a problem with your iPhone''

[ Edited ]

bensta123 wrote:
so you are saying if i go to the O2 shop, get a microsim then attempt to restore it will work?

if yr iphone is locked to O2 then giffgaff sim should be able to activate yr iphone, try DFU mode as other OP said, if not then thry any O2 sim.

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newcomer
bensta123
Posts: 33
Registered: ‎20-05-2012

Re: iPhone 4 ''There is a problem with your iPhone''

i have already tried resetting through DFU mode as well, thanks for the help though :smileyhappy:

daterica
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Registered: ‎22-11-2011

Re: iPhone 4 ''There is a problem with your iPhone''

If the phone was unlocked via a jaikbrake and you have wifi turned on , its possable that it has updated and in effect locked the phone , you may need to unlock again