Help & Support

Reply
newcomer
magnum57
Posts: 1
Registered: ‎22-10-2011

internet and mms problems

i brought a new orange sydney(zte-g n295) which was locked to orange using foneszone unlocking service reccomended by giffgaff i successfully unlocked the phone after inserting giffgaff sim i can make and receive calls send and receive sms texts but i cannot connect to internet or receive mms but i can connect to my home network bt broadband with wireless can anyone help please

seer
djbonner07
Posts: 16,545
Registered: ‎13-03-2011

Re: internet and mms problems

Text "settings to "2020" Might not work 2020 so please type it manually thanks

MMS Settings , Send >> "mms" to "1010
"

Here are the basic APN Settings. Which "should" work on all phones.

Manual Settings:

GPRS-3G Settings

Connection Name: giffgaff - GPRS
APN - Access Point Name: giffgaff.com
Proxy Server Address: 193.113.200.195
Proxy Port:8080
Login - Username: giffgaff
Password: password
MCC: 234
MNC: 10


MMS Settings

Connection Name: giffgaff - MMS
APN - Access Point Name: giffgaff.com
Username: giffgaff
Password: password
Server: http://mmsc.mediamessaging.co.uk:8002
MMSC: http://mmsc.mediamessaging.co.uk:8002
MMS proxy: 193.113.200.195
MMS port: 8080
MCC: 234
MNC: 10
APN type: mms

Get a free giffgaff SimorPM
Posts: 18,462
Registered: ‎09-11-2010

Re: internet and mms problems

If its not a smartphone text settings to 2020

If it is an android based software then go to the market place and find giffgaffAPN and download and install it
Click the Banner to order a sim with £5 free credit upon activation with a minimum of £10
Get a free Giffgaff Sim
pioneer
andy_uk
Posts: 1,100
Registered: ‎05-04-2011

Re: internet and mms problems

As far as I know it's not a smartphone, so texting SETTINGS to 2020 should work :smileyhappy:
If someone has answered your question satisfactorily, please accept it as a solution :smileyhappy:
Don't forget to give kudos to those who you think deserve it, not because they're asking for it!

Before replying to a negative post, please have a read of this post by darrenpainter - it makes a lot of sense


Get a free Giffgaff Sim
seer
djbonner07
Posts: 16,545
Registered: ‎13-03-2011

Re: internet and mms problems

MMS. also cost 16p each to send and they are not included in any goodybags

Get a free giffgaff SimorPM
saabir2007
Posts: 962
Registered: ‎24-08-2011

Re: internet and mms problems

Use these settings:

Under settings, connectivity, data account, gprs I have a profile called "Giffgaff gprs wap"
Account name: Giffgaff gprs wap
APN: giffgaff.com
User name: giffgaff
Password: password
Auth type: normal
Primary DNS: 000.000.000.000 (unsure if I should have put 193.113.200.195 in here)
Secondary DNS: 000.000.000.000

Under settings, WAP, settings, Profiles I created a profile called giffgaff:
Profile name: giffgaff
Homepage: http://www.google.com
Data account: Giffgaff gprs wap (from above)
Connection type: wap
User name: giffgaff
Password: password
Get a free Giffgaff Sim
liamwli
Posts: 6,155
Topics: 596
Kudos: 704
Ideas: 72
Best Answers: 102
Registered: ‎19-03-2011

Re: internet and mms problems

Text SETTINGS to 2020. If it's an Android, download the giffgaffapn app from the market with wifi.
dieter1
Posts: 4,902
Topics: 27
Kudos: 265
Best Answers: 59
Registered: ‎01-10-2011

Re: internet and mms problems

you can text settings to 2020 

If I have helped please KUDOS me to the left and accept as solution if I have solved your problem/query
Get a free giffgaff Sim
chaperon
imzdaking
Posts: 1,743
Registered: ‎27-10-2010

Re: internet and mms problems

text settings to 2020 and install the settings you receive and then reboot your phone. should fix it

Get a free giffgaff Sim
beginner
usmaankhan123
Posts: 114
Registered: ‎17-09-2011

Re: internet and mms problems

text active to 2020