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newcomer
aagedrake
Posts: 8
Registered: ‎26-05-2012

iphone 5 can't make or receive calls

I got my unlocked iphone 5 today. I carefully cut down the SIM to fit and changed the settings to giffgaff's. However, I can't make or receive calls and text messages, access 3G etc. I can, though, call giffgaff voicemail - I guess that means the SIM is not damaged? The SIM is activated and topped up, too.

 

Any suggestions?

academic
hunter4564567
Posts: 1,605
Registered: ‎07-04-2012

Re: iphone 5 can't make or receive calls

How to setup your iPhone: http://
support.giffgaff.com/app/answers/detail/
a_id/628
In a nutshell:
Settings > General > Network > mobile data
network
Under APN put
APN: giffgaff.com
Username: giffgaff
Password: password
leave visual voicemail empty (gg don't do
it)
under MMS put
APN: giffgaff.com
Username: giffgaff
Password: password
MMSC: http://mmsc-
ac.mms.o2.co.uk:10021/mmsc
MMS Proxy: 193.113.200.195:8080
Max MSG size:2097152
Get a free giffgaff Sim
endorphin
Posts: 42,310
Kudos: 8,245
Best Answers: 6,080
Registered: ‎01-04-2011

Re: iphone 5 can't make or receive calls

Try rebooting your phone
Get a free giffgaff SIM/microSIM/nanoSIM with free £5 credit
motivator
hosaam123
Posts: 4,937
Registered: ‎11-01-2012

Re: iphone 5 can't make or receive calls

reinstall settings and input them correctly

 

reebot device

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newcomer
aagedrake
Posts: 8
Registered: ‎26-05-2012

Re: iphone 5 can't make or receive calls

Settings are all right, doesn't solve problem.

newcomer
aagedrake
Posts: 8
Registered: ‎26-05-2012

Re: iphone 5 can't make or receive calls

Rebooting doesn't help either...

beginner
wchen7
Posts: 42
Registered: ‎27-06-2012

Re: iphone 5 can't make or receive calls

[ Edited ]

Try go to Settings -> General -> Reset -> Reset Network Settings.

 

This won't delete any of your data, however, you might have to reconnect you wifi and input APN settings again.

 

If that still doesn't work then I suspect you might have damanged your SIM.

nate37
Posts: 9,137
Topics: 81
Kudos: 1,967
Best Answers: 1,145
Registered: ‎08-02-2012

Re: iphone 5 can't make or receive calls

Should you be experiencing poor signal strength or no service, it is occasionally necessary to perform a manual roam on your device to de-register it from your network provider and then re-register it again.

http://is.gd/manualroam

 

 

 

 

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academic
frank1970
Posts: 1,894
Registered: ‎23-01-2012

Re: iphone 5 can't make or receive calls

i would try + reboot your phone that should do the trick
markstar
Posts: 864
Registered: ‎18-03-2012

Re: iphone 5 can't make or receive calls


aagedrake wrote:

Rebooting doesn't help either...


Don't just reboot, reset your phone.  This may resolve your problem

Regards, Tara x