Help & Support

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newcomer
emerc
Posts: 8
Registered: ‎20-10-2011
Best Answer

is there a giffgaff help line?

I have problems that no one seems to be able to solve,is there a phone number I can call to speak to a giffgaff member?
darrenpainter
Posts: 24,183
Kudos: 12,820
Best Answers: 3,942
Registered: ‎09-07-2010

Re: is there a giffgaff help line?

 

giffgaff do not operate a call centre, so there is no telephone number you can ring to speak to a person. Support is web based.

 

If you require support with an account issue you raise a query via the Ask a Giffgaff Agent link.

 

If you have a technical issue, you post it on the community and members will try to assist you.

 

azeem2012
Posts: 4,540
Topics: 16
Kudos: 251
Ideas: 1
Best Answers: 52
Registered: ‎20-01-2012

Re: is there a giffgaff help line?

No sorry. Just us.
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novice
zaz1234
Posts: 163
Registered: ‎22-02-2011

Re: is there a giffgaff help line?

No but you can contact an agent 

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pioneer
ihassan1
Posts: 3,036
Registered: ‎14-05-2011

Re: is there a giffgaff help line?

no call centre or helpdesk email agent
If your happy with my post press**(the yellow kudos star to the left) or click accept as solution
nerakb
Posts: 20,212
Registered: ‎22-01-2012

Re: is there a giffgaff help line?

No,there isn't a number.It's all done online.If we can't help here in the community,you'll have to contact an agent.

Please remember to mark a post "Best Answer" which appropriately answers your question/query.Please remember to also award kudos to posts you've found helpful/useful.

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gladiator33
Posts: 3,483
Topics: 39
Kudos: 585
Best Answers: 240
Registered: ‎28-10-2010

Re: is there a giffgaff help line?

no u can send them a message here https://giffgaff.com/rightnow/ask

Click the image below for a free giffgaff sim plus £5 free credit :smileywink:

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steward
dali786
Posts: 387
Registered: ‎12-03-2011

Re: is there a giffgaff help line?

Nope giffgaff doesnt have a call centre what ever problem u have post on the gg community fourm and well help :smileyhappy:
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mo2011
Posts: 4,406
Topics: 21
Kudos: 386
Best Answers: 103
Registered: ‎11-02-2011

Re: is there a giffgaff help line?

there is no call centre just online support... Via the community which is us as long as it is non account related otherwise if it is get in touch with an agent who will get back to you usually up to 24 hours....
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jay_uk
Posts: 817
Topics: 35
Kudos: 62
Best Answers: 27
Registered: ‎07-05-2011

Re: is there a giffgaff help line?

Whats the problem.  Can we help at all?

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Remember to mark as SOLVED if this or any other reply has helped you. Thanks _-_