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newcomer
mussamabintishaq
Posts: 36
Registered: ‎28-09-2012
Best Answer

mobile data not working!!!!

my mobile internet has stopped working on my iphone 4. everytime i try to use safari it says mobile "could not activate mobile data metwork, you are not suscribed to a mobile data service"

 

HELP PLEASE. im actually considering leaving giffgaff due to all the problems!!!

academic
hunter4564567
Posts: 1,605
Registered: ‎07-04-2012

Re: mobile data not working!!!!

enigma
jumbo4
Posts: 14,991
Registered: ‎30-10-2011

Re: mobile data not working!!!!

seer
giffgafful
Posts: 16,147
Registered: ‎08-07-2010

Re: mobile data not working!!!!

Delete the giffgaff APN settings, restart the phone, put them back and restart the phone again. See if that solves it.

graduate
joanne7795
Posts: 1,758
Registered: ‎19-07-2012

Re: mobile data not working!!!!

try re boot or pur setts in again

aijay2010_a
Posts: 894
Topics: 4
Kudos: 57
Best Answers: 24
Registered: ‎19-10-2011

Re: mobile data not working!!!!

Can you recheck your internet settings? My mobile data is working on an iPhone 4s. Did you recently upgrade your iOS?

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soothsayer
djbonner07
Posts: 18,304
Registered: ‎13-03-2011

Re: mobile data not working!!!!

[ Network Issues & More ]


'Quick Options to try'

1, See if theres any problems in your area http://status.o2.co.uk/

giffgaff operates as a mobile virtual network operator using the O2/Telefonica network


2, Turn On Airplane Mode (if you have this option) And then turn Off after about 20 sec

[ Alternatively ]
Take the battery out for 30 sec and then place it back in and power up (not for Iphone users Etc)

3, Try : http://is.gd/manualroam

4, Or hand clean the sim very carefully



[ Well worth a try if its a data / internet issue ]

[ Internet Settings Problems ]

Try deleting any old or even giffgaff wap/mms settings if you have them already, Delete (data) / (wap) (internet) settings then power off your phone then back on again and retry the settings and see if that works


[ Quick Internet Settings & More if you get stuck at all ]

Try my Internet /MMS Settings/Tips/Info/Apps Guide: http://community.giffgaff.com/t5/Learn-giffgaff-Top-Tips/Newbie-Quick-Internet-Guide/m-p/2066679
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hotsteel
Posts: 13,015
Topics: 1,602
Kudos: 1,355
Best Answers: 49
Registered: ‎23-09-2011

Re: mobile data not working!!!!

Check O2 status, the local mast maybe not working to well. Also I find just restarting phone can fix
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emiles
Posts: 274
Topics: 42
Kudos: 52
Ideas: 4
Best Answers: 6
Registered: ‎03-02-2011

Re: mobile data not working!!!!

check you either have airtime credit or a goody bag supporting internet data, otherwise check you have the correct giff gaff settings, you can get these from www.giffgaff.com
Remember to give Kudos to helpful answers and mark an answer as the solution! :smileywink:
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rebelyell
Posts: 14,980
Topics: 222
Kudos: 2,337
Ideas: 1
Best Answers: 537
Registered: ‎07-10-2011

Re: mobile data not working!!!!

These are the iPhone data settings (you may have to redo them if your phone has been updated recently or they have become corrupted):

Settings>General>Network>Cellular Data Network
APN - giffgaff.com
Username - giffgaff
Password - password

MMS settings:
APN: giffgaff.com
Username: giffgaff
Password: password
MMSC: http://mmsc-ac.mms.o2.co.uk:10021/mmsc
MMS Proxy: 193.113.200.195:8080
MMS Max Message Size: 2097152

Next you should go to Settings>Messages
and check that "MMS Messaging is turned ON
Then Switch your iPhone OFF and then back on.