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leannehindle
Posts: 2
Registered: ‎28-03-2013

my Internet won't work on my samsung galaxy s4

My Internet won't work on my Samsung galaxy s4
staceyw13
Posts: 1,992
Topics: 49
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Registered: ‎30-11-2012

Re: my Internet won't work on my samsung galaxy s4

See your other post here > http://community.giffgaff.com/t5/Help-Support/my-Internet-won-t-work-on-my-samsung-galaxy-s4/td-p/95... for answers.

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mathew40
Posts: 35,901
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Registered: ‎20-08-2012

Re: my Internet won't work on my samsung galaxy s4

Hi there.
Firstly,if you could please turn your device OFF and wait 5 minutes,then turn your device ON again,as this can help in most cases.
If your issue has not been resolved,
check the signal in your area,by visiting or clicking onto the link below.

http://bit.ly/ggservice

Ok
( still not fixed )

You will now need to perform,a manual roam.

1) Go to your phones "settings".

2)Select mobile network options.

3) Change the Network Selection Mode from Automatic to Manual

A list of available networks will be displayed after a few moments.

4) Select any other network that is not your home provider network. After a few moments you will see "No Service" on the display.

5)Now select your home provider(which is o2) network and change the selection back to Automatic.

Also make sure that you either have remaining data left on your goodybag,or enough credit.
Check here.

https://giffgaff.com/dashboard/balance

Finally,take another look at your "settings".

Please click onto the link below to take a look at a great guide on,how to fix your internet and MMS "settings"

http://community.giffgaff.com/t5/giffgaff-Top-Tips/Android-4-0-4-1-amp-4-2-Jelly-Bean-amp-ICS-Intern...
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If I have helped,Click onto Kudo's or Solution.
bluemoonbaz
Posts: 44,241
Registered: ‎10-02-2011

Re: my Internet won't work on my samsung galaxy s4

Leanne
Add the gg settings

http://community.giffgaff.com/t5/giffgaff-Top-Tips/Giffgaff-Internet-and-MMS-settings-for-Samsung-Ga...
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http://community.giffgaff.com/t5/Submit-Great-giffgaff-Ideas/blackberry-addon-fix-please-support/idi-p/3357539

bengalknights
Posts: 28,486
Topics: 23
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Registered: ‎29-07-2011

Re: my Internet won't work on my samsung galaxy s4

For android settings see http://bit.ly/jitbandroid or install giffgaff apn app or tweaker from play using wifi
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sullyman524
Posts: 9,572
Topics: 161
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Registered: ‎30-03-2011

Re: my Internet won't work on my samsung galaxy s4

have you got credit/goodybag?

 

have you entered the settings?

Have I helped? If yes, please give me KUDOS, this is to the left of the post underneath my name.If I have solved your problem or answered your question, please click accept as solution on my post
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